The Contact Company Employee Directory
Outsourcing and Offshoring ConsultingEngland, United Kingdom201-500 Employees
The Contact Company provides management and development of client customer contact operations, working as a partner to define and improve how organizations interact with customers. Its approach focuses on removing barriers and jargon while delivering measurable time and cost savings. The firm supports clients through outsourcing transitions, helps relocate offshore operations back to the UK with minimal disruption, and can scale staff to meet seasonal demand without sacrificing service quality. Based in Liverpool, England, the company operates in the Outsourcing and Offshoring Consulting sector. Its client base spans the UK and beyond, including organizations exploring outsourcing options, provider changes, or relocation of customer services. In early 2020, it announced a partnership with Recruit Right Ltd to help support wellbeing for staff in a Birkenhead call centre.
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