The Daniel Group-Measure, Manage, and Improve CX logo

The Daniel Group-Measure, Manage, and Improve CX Employee Directory

Research ServicesNorth Carolina, United States51-200 Employees

The Daniel Group is a Charlotte-based research services firm that helps business-to-business organizations measure, manage, and improve customer experience. It emphasizes structured customer feedback programs to identify performance gaps and drive improvements aligned with data, culture, and operational realities. The company's client base includes major players in industrial equipment, with its feedback program deployed at over 75% of Caterpillar dealers in North America and collaborations with Navistar, AGCO, Equipment Depot, and WieseUSA.

Positioned in the customer experience segment of the research services industry, it focuses on providing measurement and management tools for B2B CX initiatives. A notable 2025 development was the launch of a free CX Training Consultation designed to help identify problems and craft practical training plans.

Find The Daniel Group-Measure, Manage, and Improve CX employees' phone numbers or email addresses

The Daniel Group-Measure, Manage, and Improve CX Global Highlights

Location
Employees

North America
78

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  • United States Of America
    78

Europe
2

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  • France
    1
  • United Kingdom Of Great Britain And Northern Ireland
    1

Asia
1

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  • India
    1

Oceania
1

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  • New Zealand
    1

The Daniel Group-Measure, Manage, and Improve CX's Leadership

  • Stylized image of a person
    L. D.
    Founder & Chief Executive Officer
  • Stylized image of a person
    R. G.
    Owner
  • Stylized image of a person
    D. O.
    Accounting Manager
  • Stylized image of a person
    S. O.
    Accounting Manager
  • Stylized image of a person
    D. P.
    Senior Research Analyst
  • Stylized image of a person
    R. M.
    Senior Data Analyst
  • Stylized image of a person
    K. S.
    Research Analyst

The Daniel Group-Measure, Manage, and Improve CX Employee Metrics

100%
50%
0%
2026
2025
  • Administrative
  • Analytics
  • Business
  • Engineering
  • Recruiting
  • Other
  • Accounting
  • Community & Social Services

Contact profiles from The Daniel Group-Measure, Manage, and Improve CX

Name
Title
Contact
Location
Last Update
  • Stylized image of a person
    L. D.
    Founder & Chief Executive Officer
    Aug 01, 2026
  • Stylized image of a person
    R. G.
    Owner
    Oct 21, 2024
  • Stylized image of a person
    D. O.
    Accounting Manager
    Oct 23, 2024
  • Stylized image of a person
    S. O.
    Accounting Manager
    Oct 23, 2024
  • Stylized image of a person
    D. P.
    Senior Research Analyst
    Oct 18, 2025
  • Stylized image of a person
    R. M.
    Senior Data Analyst
    Jun 26, 2026
  • Stylized image of a person
    K. S.
    Research Analyst
    Oct 17, 2024

Frequently Asked Questions

What is The Daniel Group-Measure, Manage, and Improve CX known for?

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The Daniel Group-Measure, Manage, and Improve CX was founded in 1989 operates in the Research Services industry; you can contact the main corporate office by phone at . Explore The Daniel Group-Measure, Manage, and Improve CX's company overview page for more information.

What is The Daniel Group-Measure, Manage, and Improve CX's most common email format?

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The Daniel Group-Measure, Manage, and Improve CX employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more The Daniel Group-Measure, Manage, and Improve CX email formats with LeadIQ.

How many employees does The Daniel Group-Measure, Manage, and Improve CX have currently?

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The Daniel Group-Measure, Manage, and Improve CX has approximately 66 employees as of July 2026. These team members are located across 4 continents, including North AmericaEuropeAsia.

Who are The Daniel Group-Measure, Manage, and Improve CX's key employees and leadership?

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As of July 2026, The Daniel Group-Measure, Manage, and Improve CX's key employees include:

  • Founder & Chief Executive Officer: L. D.
  • Owner: R. G.
  • Accounting Manager: D. O.
  • Accounting Manager: S. O.
  • Senior Research Analyst: D. P.

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