Integrated MSP Offering Navicon is positioned as an integrated MSP offering managed IT, cloud-based communications, cybersecurity, and security systems, addressing SMBs with limited IT staff. This creates a sales opportunity to bundle services into a single vendor solution, reducing vendor sprawl for clients.

Security Driven Growth With 24x7 monitoring and a SOC, Navicon can target regulated SMBs in finance, healthcare, and retail that require continuous threat monitoring and compliance, offering SOC services and managed security.

Cloud Communications Emphasize VoIP and cloud-based communications as scalable, cost-effective alternatives for SMBs migrating to remote or hybrid work, especially with integrated security and network management.

Local Presence Based in Southeastern Massachusetts with 11-50 employees, Navicon can offer responsive local support and on-site services for regional businesses, reducing downtime and improving SLA adherence.

Cross-Sell Potential Navicon’s breadth across IT, cybersecurity, and physical security creates cross-selling opportunities with existing telecom and facilities clients, supported by their CRM and marketing stack to execute targeted campaigns.