The Thomas Agency, Inc.

Outsourcing and Offshoring ConsultingMaine, United States11-50 Employees

Established in 1927, The Thomas Agency has a long and successful history of offering third party debt collection services, such as comprehensive Accounts Receivable Management solutions. With office locations in Westbrook and Brewer, we are the only accounts receivable management firm with multiple locations statewide. 

We service a variety of industries (such as Education, Municipalities, Technology, etc.) with a concentration in the Healthcare sector. We offer traditional third party debt collection services including Credit Reporting and Accounts Receivable Management outsourcing solutions through our Innovative Business Technology Division (IBT).

Our services include:
Pre-Charge-Off Professional Letter Writing, IVR and Live Agent Calling Campaigns
Temporary Staffing
Self-Pay Account Processing
Payment Plan Processing
Insurance Claim Billing and Follow-up
Workers Compensation and Personal Injury Claim Management
Traditional Third Party Debt Collection and Credit Reporting

We are a part of the following associations:
ACA International 
New England Collectors Association
Maine Medical Association*
Maine Hospital Association**
Maine Chapter of the American Association of Healthcare Administrative Management
HealthCare Financial Management Association

We’re successful in establishing long term business relationships because of our commitment to excellence and continued focus to meet and exceed the needs and expectations of our clients.

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