Healthcare focus The Thomas Agency specializes in accounts receivable management with a strong concentration in the healthcare sector, presenting an opportunity to offer target-specific solutions such as hospital and clinic AR outsourcing, insurance claim follow-up, and patient balance recovery services.

Multi-location advantage Operating from two locations in Maine and highlighting the distinction of being the only AR management firm with multiple statewide offices, there is a sales angle around regional coverage, faster dispute resolution, and service level reliability for clients with localized needs.

SMB potential With a small to mid-size client base (11-50 employees) and revenue under one million, there is an opportunity to provide scalable AR outsourcing packages, credit reporting, and flexible payment plan processing tailored to mid-market healthcare providers and public sector customers.

Technology stack Utilizes AWS, WordPress, MySQL, and standard security tools, which opens up conversations about modernizing legacy AR workflows, integration capabilities with practice management systems, and enhanced data security for patient information.

Association-driven credibility Active involvement with ACA International and regional healthcare associations provides a pathway to leverage membership networks for referrals, joint webinars, and co-branded content to expand reach into hospitals, clinics, municipalities, and educational institutions.