Thing5 LLC

HospitalityMassachusetts, United States501-1000 Employees

Thing5 was founded with a singular focus on creating innovative offerings for hoteliers and set in motion changes that enable: • Hotel companies to modernize service delivery and infrastructure with fiscally sensible alternatives to traditional voice channel platforms • Franchisees and corporate property owners to maximize voice channel revenue and have relief from operational burdens and costs • Guest experiences that seamlessly echo and augment hotel brands’ culture, style and messaging across all voice touch points Today Thing5’s hotel customers are among the most progressive and fast growing, and we enjoy partnerships with the largest brands in the industry as well as individual hotel owners. We deliver scalable and flexible services that assist our hoteliers with converting guest interactions at maximum rates, move guests from brand-satisfied to fanatically loyal - and allow decision making that is based on data from the entire voice channel. Thing5 is the only full service provider that can meet hoteliers’ and guests’ demands for an end-to-end high speed internet and voice channel experience that is consistent yet customizable – and unify the channel data whether the telephony interaction is at the property or contact center, and now with our latest innovation, the guest smart phone. As the voice partner for hotels of all classes throughout North America, the Caribbean, South American and Western Europe, we have a diverse and robust talent pool that is solely focused on hotel and guest needs. Thing5’s zealousness for hospitality industry innovation continues with new offerings that include MediaAgent for expert social media management and TravelButton APIs for guest smart phone integration. All offerings are enabled by Thing5’s proprietary technology, unique to our platform and without peer in the industry. Contact us at inquiry@thing5.com, 877.241.2516 or by going to www.thing5.com to learn how your hotel can be powered by Thing5.

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