Thing5 Services Email Format
HospitalityMassachusetts, United States501-1000 Employees
Thing5 is a hospitality-focused provider of voice solutions, delivering cloud-based communications services that include SIP trunking, hosted PBX, voicemail, call accounting, contact center services, and specialized mobile solutions and data. Founded in 2006, the company is based in Springfield, Massachusetts, and offers its solutions as software-as-a-service, emphasizing security and control. It serves hotels of all sizes and classes, with a footprint that includes more than 4,000 locations and millions of calls processed daily. In addition to telephony, Thing5 provides contact center services such as inbound sales, account maintenance, help desk, provisioning, and reservation and leasing services. Its hosted unified communications approach aims to reduce telecommunications expenses and streamline hotel operations by offering on-demand call reporting and centralized management.