Insights

Sustainable Cost Savings Thing5's cloud-based telecom solutions are proven to significantly reduce operational expenses for hospitality clients, presenting a compelling value proposition for hotels seeking to optimize communication costs.

Expanding Market Reach Serving over 4,000 locations, Thing5 demonstrates strong market penetration within the hospitality industry, indicating ample opportunities to upsell or expand to new hotel properties and chains.

Technology Integration Leveraging SaaS platforms with features like SIP Trunking and hosted PBX, Thing5 appeals to hotels investing in modern, secure, and scalable communication systems, which can be targeted for new integrations and upgrades.

Contact Center Opportunities With award-winning customer care and contact center services, there is potential to cross-sell advanced customer engagement solutions and CRM integrations to hotel chains aiming to enhance guest experience.

Growth in Hospitality Sector As the hospitality industry continues to modernize and adopt unified communication solutions, there is an increasing demand for reliable, secure telecom and customer service solutions offered by companies like Thing5.

Thing5 Services Tech Stack

Media & News

Thing5 Services's Email Address Formats

Thing5 Services uses at least 1 format(s):
Thing5 Services Email FormatsExamplePercentage
First.Last@thing5.comJohn.Doe@thing5.com
49%
First@thing5.comJohn@thing5.com
1%
FLast@thing5.comJDoe@thing5.com
1%
First.Last@thing5.comJohn.Doe@thing5.com
49%

Frequently Asked Questions

Where is Thing5 Services's headquarters located?

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Thing5 Services's main headquarters is located at 1000 Hall of Fame Avenue Springfield, Massachusetts 01105 United States. The company has employees across 1 continents, including North America.

What is Thing5 Services's official website and social media links?

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Thing5 Services's official website is thing5.com and has social profiles on LinkedIn.

How much revenue does Thing5 Services generate?

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As of December 2025, Thing5 Services's annual revenue is estimated to be $150M.

What is Thing5 Services's NAICS code?

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Thing5 Services's NAICS code is 7211 - Traveler Accommodation.

How many employees does Thing5 Services have currently?

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As of December 2025, Thing5 Services has approximately 501 employees across 1 continents, including North America. Key team members include Director Of Accounting: M. T.Customer Service Representative: J. L.Special Projects: K. G.. Explore Thing5 Services's employee directory with LeadIQ.

What industry does Thing5 Services belong to?

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Thing5 Services operates in the Hospitality industry.

What is Thing5 Services's email format?

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Thing5 Services's email format typically follows the pattern of First.Last@thing5.com. Find more Thing5 Services email formats with LeadIQ.

Thing5 Services

HospitalityMassachusetts, United States501-1000 Employees

Thing5 is a provider of next generation hospitality voice solutions that include Cloud-based SIP Trunking, PBX, Voicemail, Call Accounting, Contact Center service and specialized mobile solutions and data. Founded in 2006, Thing5 solutions have proven to reduce telecommunications costs and increase revenue for hotels of all sizes and classes. Our solutions are delivered as software-as-a-service (SaaS), offering better security and control as well as our expertise in telecommunications solutions. Thing5 currently serves over 4,000 locations and millions of calls per day, and growing. By leveraging our hosted unified communications solutions, our customers reduce expenses, have more efficient operations, access to on-demand call reporting and leave antiquated telecommunications tangles behind…and their competition too. In addition to it's hospitality telephony solutions, Thing5 is a leading provider of contact center services with award-winning customer care professionals. Services include inbound sales and customer account maintenance, help desk, maintenance and provisioning, as well as reservation and leasing services. Contact us at www.thing5.com for a free cost analysis and to learn more about how to future-proof your telecommunications. Specialties hotel telecommunications, SIP trunking, hosted PBX, voicemail, router monitoring, network monitoring, reservation services, call center, hospitality phone systems, outsourcing, media monitoring, IVR, chat, reservations, revenue enhnacement

Section iconCompany Overview

Headquarters
1000 Hall of Fame Avenue Springfield, Massachusetts 01105 United States
Website
thing5.com
NAICS Code
7211 - Traveler Accommodation
Employees
501-1000

Section iconMedia & News

Section iconFunding & Financials

  • $1M$10M

    Thing5 Services's revenue is estimated to be in the range of $1M$10M

Section iconFunding & Financials

  • $1M$10M

    Thing5 Services's revenue is estimated to be in the range of $1M$10M

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