Insights

Expanding Hospitality Reach Thing5 Services demonstrates a strong presence in the hospitality industry with over 4,000 locations served, indicating significant opportunities for partnerships or upselling advanced cloud communication solutions to hotels, resorts, and hospitality chains looking to enhance operational efficiency.

Cost-Effective Solutions The company's focus on reducing telecommunications costs for hotels presents an opportunity to target property management groups seeking to optimize expenses through modern SaaS-based telephony and communication services, especially as hospitality businesses look to enhance their digital infrastructure.

Contact Center Expansion With award-winning contact center services, there is potential to cross-sell advanced customer engagement platforms or IVR solutions to hospitality clients aiming to improve guest experience and operational responsiveness through integrated communication tools.

Technology Leadership Thing5's use of cloud-based SIP Trunking and hosted PBX technologies positions it well to target mid-sized and large hospitality organizations adopting unified communications strategies, presenting opportunities for tailored upgrades or expanded service packages.

Growth Potential Although current revenue is between 1 million and 10 million dollars, the company's extensive client base and SaaS delivery model suggest opportunities for upselling additional features such as network monitoring, media monitoring, and reservation services to existing customers seeking comprehensive telecommunications solutions.

Thing5 Services Tech Stack

Media & News

Thing5 Services's Email Address Formats

Thing5 Services uses at least 1 format(s):
Thing5 Services Email FormatsExamplePercentage
First.Last@thing5.comJohn.Doe@thing5.com
49%
First@thing5.comJohn@thing5.com
1%
FLast@thing5.comJDoe@thing5.com
1%
First.Last@thing5.comJohn.Doe@thing5.com
49%

Frequently Asked Questions

What is Thing5 Services's official website and social media links?

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Thing5 Services's official website is thing5.com and has social profiles on LinkedIn.

How much revenue does Thing5 Services generate?

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As of December 2025, Thing5 Services's annual revenue is estimated to be $150M.

What is Thing5 Services's NAICS code?

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Thing5 Services's NAICS code is 7211 - Traveler Accommodation.

How many employees does Thing5 Services have currently?

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As of December 2025, Thing5 Services has approximately 501 employees across 1 continents, including North America. Key team members include Director Of Accounting: M. T.Customer Service Representative: J. L.Special Projects: K. G.. Explore Thing5 Services's employee directory with LeadIQ.

What industry does Thing5 Services belong to?

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Thing5 Services operates in the Hospitality industry.

What is Thing5 Services's email format?

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Thing5 Services's email format typically follows the pattern of First.Last@thing5.com. Find more Thing5 Services email formats with LeadIQ.

Thing5 Services

HospitalityMassachusetts, United States501-1000 Employees

Thing5 is a provider of next generation hospitality voice solutions that include Cloud-based SIP Trunking, PBX, Voicemail, Call Accounting, Contact Center service and specialized mobile solutions and data. Founded in 2006, Thing5 solutions have proven to reduce telecommunications costs and increase revenue for hotels of all sizes and classes. Our solutions are delivered as software-as-a-service (SaaS), offering better security and control as well as our expertise in telecommunications solutions. Thing5 currently serves over 4,000 locations and millions of calls per day, and growing. By leveraging our hosted unified communications solutions, our customers reduce expenses, have more efficient operations, access to on-demand call reporting and leave antiquated telecommunications tangles behind…and their competition too. In addition to it's hospitality telephony solutions, Thing5 is a leading provider of contact center services with award-winning customer care professionals. Services include inbound sales and customer account maintenance, help desk, maintenance and provisioning, as well as reservation and leasing services. Contact us at www.thing5.com for a free cost analysis and to learn more about how to future-proof your telecommunications. Specialties hotel telecommunications, SIP trunking, hosted PBX, voicemail, router monitoring, network monitoring, reservation services, call center, hospitality phone systems, outsourcing, media monitoring, IVR, chat, reservations, revenue enhnacement

Section iconCompany Overview

Website
thing5.com
NAICS Code
7211 - Traveler Accommodation
Employees
501-1000

Section iconMedia & News

Section iconFunding & Financials

  • $1M$10M

    Thing5 Services's revenue is estimated to be in the range of $1M$10M

Section iconFunding & Financials

  • $1M$10M

    Thing5 Services's revenue is estimated to be in the range of $1M$10M

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