What departments does TLCx have?

TLCx has employees across 10 departments including Entrepreneurship, Customer Success, Human Resources, Analytics, Program & Project Management.

What is the largest department at TLCx?

The largest department at TLCx is Sales with 14 employees.

Where are TLCx employees located globally?

TLCx has employees across 4 continents and 10 countries including India, Qatar, Ireland, United Kingdom Of Great Britain And Northern Ireland, Bulgaria.

How has TLCx's team size changed over time?

TLCx's team has decreased from approximately 188 to 185 employees based on available data.

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TLCx Employee Directory

Outsourcing and Offshoring ConsultingIowa, United States501-1000 Employees

TLCx is a mid-sized US-based provider of customer experience (CX) transformation services that blends technology with a human-first approach to improve outcomes for client operations. It supports customer operations across the full lifecycle—from acquisition to retention—enhancing contact center work with AI, real-time agent guidance, and industry-specific insights. The company offers a modular transformation platform called TLCx CX LaunchPad that lets clients begin with foundational services and scale to more advanced CX capabilities.

Based in Cedar Rapids, Iowa, TLCx operates in the outsourcing and offshoring consulting space and serves large organizations, including Fortune 500 customers as cited in press releases. In January 2025, TLCx announced the appointment of Bryan Gray as Chief Commercial Officer.

TLCx Global Highlights

North America
406

United States Of America
358
Dominican Republic
46
Canada
2

Asia
5

India
4
Qatar
1

Europe
5

United Kingdom Of Great Britain And Northern Ireland
2
Ireland
1
Bulgaria
1
Italy
1

South America
1

Colombia
1

TLCx's Leadership

A. N.
Vice President Client Services
Mobile Phone
Email
R. D.
President
Mobile Phone
Email
R. M.
Co-Founder
Mobile Phone
Email
F. R.
Owner
Mobile Phone
Email
J. W.
Owner
Mobile Phone
Email
S. M.
Owner
Mobile Phone
Email
T. C.
Owner
Mobile Phone
Email
J. F.
Human Resources Director
Mobile Phone
Email

TLCx Employee Metrics

100%

50%

2026

2025

Support
Sales
Program & Project Management
Human Resources
Accounting
Other

Contact profiles from TLCx

Name

Title

Contact

Location

Last Update

F. R.
Owner
Mobile Phone
Email
Oct 23, 2024
J. W.
Owner
Mobile Phone
Email
Oct 17, 2024
R. M.
Co-Founder
Mobile Phone
Email
Oct 18, 2024
R. D.
President
Mobile Phone
Email
Oct 22, 2024
S. M.
Owner
Mobile Phone
Email
Oct 23, 2024
T. C.
Owner
Mobile Phone
Email
Oct 22, 2024
A. N.
Vice President Client Services
Mobile Phone
Email
Jun 25, 2026
J. F.
Human Resources Director
Mobile Phone
Email
Dominican Republic
Jul 21, 2026
M. P.
Director Of Financial Planning And Analysis, Pricing And Sales Analytics
Mobile Phone
Email
IndiaGujarat
Jul 21, 2026
A. N.
Director
Mobile Phone
Email
Oct 17, 2024

Frequently Asked Questions

What is TLCx known for?

TLCx operates in the Outsourcing and Offshoring Consulting industry; you can contact the main corporate office by phone at

+1-319-393-****

. Explore TLCx's company overview page for more information.

What is TLCx's most common email format?

TLCx employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more TLCx email formats with LeadIQ.

How many employees does TLCx have currently?

TLCx has approximately 570 employees as of July 2026. These team members are located across 4 continents, including North AmericaAsiaEurope.

Who are TLCx's key employees and leadership?

As of July 2026, TLCx's key employees include:

Vice President Client Services: A. N.
President: R. D.
Co-Founder: R. M.
Owner: F. R.
Owner: J. W.

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TLCx Employee Directory

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