Insights

Veteran-led differentiation TLCx is a certified veteran-owned, US-based CX transformation partner with a track record across industries, signaling credibility and potential access to veteran-friendly or publicly tendered accounts seeking trusted suppliers.

AI driven expansion Recent leadership appointments focused on AI and digital transformation (Chief Technology Officer DeJon Gaines) align with an accelerated Vision 2030 roadmap, presenting opportunities to upsell AI-enabled contact center optimization and real-time guidance solutions.

Healthcare and patient access Recent press indicates TLCx is expanding into healthcare, modernizing patient access for health centers nationwide through partner networks, suggesting cross-sell potential with healthcare payers, providers, and associated patient services.

Modular CX platform The TLCx CX LaunchPad platform enables scalable CX transformations from foundational services to advanced, future-ready operations, allowing targeted selling of modular components to clients at different maturity levels.

Mid-market to Fortune readiness Annual revenue in the multi-million range and a focus on Fortune 500–level CX outcomes indicate readiness to engage larger multi-year deals, with potential for strategic partnerships and vendor-network integrations in procurement programs.

TLCx Tech Stack

TLCx uses 8 technology products and services including LinkedIn Ads, The Trade Desk, iCIMS, and more. Explore TLCx's tech stack below.

LinkedIn Ads

Advertising

The Trade Desk

Advertising

iCIMS

Applicant Tracking Systems

Amazon Web Services

Cloud Hosting

Zoho

Customer Relationship Management

Microsoft 365

ZoomInfo

Lead Generation

Microsoft Azure

Platform As A Service

TLCx Email Formats	Example	Percentage
First.Last@tlcassociates.com	John.Doe@tlcassociates.com	98%
FLast@tlcassociates.com	JDoe@tlcassociates.com	1%
Last@tlcassociates.com	Doe@tlcassociates.com	1%
First.Last@tlcx.com	John.Doe@tlcx.com	100%

TLCx Email Formats

Example

Percentage

First.Last@tlcassociates.com

John.Doe@tlcassociates.com

98%

FLast@tlcassociates.com

JDoe@tlcassociates.com

Last@tlcassociates.com

Doe@tlcassociates.com

First.Last@tlcx.com

John.Doe@tlcx.com

100%

Frequently Asked Questions

What is TLCx's phone number?

You can contact TLCx's main corporate office by phone at

+1-319-393-****

. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is TLCx's official website and social media links?

TLCx's official website is tlcx.com and has social profiles on LinkedIn.

How much revenue does TLCx generate?

As of October 2026, TLCx's annual revenue is estimated to be $50M - $100M.

What is TLCx's SIC code and NAICS code?

TLCx's SIC code is 7389 - Business Services, Not Elsewhere Classified and NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does TLCx have currently?

As of October 2026, TLCx has approximately 583 employees across 4 continents, including North America, Europe and Asia. Key team members include Vice President Client Services: A. N., President: R. D. and Co-Founder: R. M. Explore TLCx's employee directory with LeadIQ.

What industry does TLCx belong to?

TLCx operates in the Outsourcing and Offshoring Consulting industry.

What technology does TLCx use?

TLCx's tech stack includes LinkedIn Ads, The Trade Desk, iCIMS, Amazon Web Services, Zoho, Microsoft 365, ZoomInfo and Microsoft Azure.

What is TLCx's email format?

TLCx's email format typically follows the pattern of First.Last@tlcassociates.com. Find more TLCx email formats with LeadIQ.

TLCx

Q: What is TLCx's official website and social media links?

TLCx's official website is tlcx.com. TLCx has social profiles on LinkedIn.

Q: How many employees does TLCx have currently?

TLCx has approximately 583 employees.

Q: What technology does TLCx use?

TLCx's tech stack includes ZoomInfo, Cloudflare, RankMath SEO, Bootstrap, HSTS.

Q: What is TLCx's NAICS code?

TLCx's NAICS code is 5416 (Management, Scientific, and Technical Consulting Services).

Outsourcing and Offshoring ConsultingIowa, United States501-1000 Employees

TLCx is a mid-sized US-based provider of customer experience (CX) transformation services that blends technology with a human-first approach to improve outcomes for client operations. It supports customer operations across the full lifecycle—from acquisition to retention—enhancing contact center work with AI, real-time agent guidance, and industry-specific insights. The company offers a modular transformation platform called TLCx CX LaunchPad that lets clients begin with foundational services and scale to more advanced CX capabilities.

Based in Cedar Rapids, Iowa, TLCx operates in the outsourcing and offshoring consulting space and serves large organizations, including Fortune 500 customers as cited in press releases. In January 2025, TLCx announced the appointment of Bryan Gray as Chief Commercial Officer.

Insights

Similar companies to TLCx

EY

Boston Consulting Group (BCG)

PwC

Deloitte

Accenture

Korn Ferry

Alvarez & Marsal

Protiviti

TLCx Tech Stack

Media & News

CPG partners with TLCx to modernize patient access and healthcare for health centers nationwide, adding TLCx to CPG's Vendor Network in Massachusetts on Feb 26th '26.

CommonWealth Purchasing Group partners with TLCx to modernize patient access and healthcare for health centers nationwide, with TLCx joining CommonWealth Purchasing Group's vendor network in Massachusetts on Feb 26th '26.

TLCx appoints DeJon Gaines as Chief Technology Officer in Feb '26 as it accelerates its AI and digital transformation strategy under its Vision 2030 roadmap.

TLCx appoints Bryan Gray as Chief Commercial Officer, effective immediately, in Iowa on Jan 29th '25.

TLCx's Email Address Formats