Small firm, big gaps Toles and Associates is a very small Civil Engineering firm with 2-10 employees and sub-$1M revenue, indicating potential needs for scalable technology, project management, and administrative support solutions to support growth and retention of talent.

Tech stack leverage Current use of cloud, CMS, and development tools (Google Cloud, WordPress, Wix, Sentry, RequireJS, Apache) suggests opportunities to offer cloud optimization, cybersecurity hardening, CMS optimization, and integration services to streamline operations and client delivery.

Digital presence focus Presence on Wix and WordPress with eCommerce capabilities signals openness to digital customer experience enhancements, including website performance improvements, lead capture optimization, and client portals for project communication.

Local market potential Based in Memphis with a modest team, there is potential to propose regional partnerships, local compliance consulting, BIM/CAD workflow efficiency, and scalable project management tools tailored to small firms serving municipal and private sector projects.

Competitive positioning As a small player in a field dominated by large firms (Stantec, AECOM, Jacobs, etc.), there is room to pitch differentiated offerings such as niche sustainability reporting, rapid prototyping, and targeted engineering planning services to win boutique projects and strategic referrals.