Touchpoint Group Email Format
Data Infrastructure and AnalyticsNew Zealand11-50 Employees
About Touchpoint Group Touchpoint Group is a New Zealand-based software company helping enterprise teams in banking, insurance, and telco improve customer experience and campaign performance through smarter automation and AI-driven insights. We offer two core platforms: 🔹 Touchpoint MX – Marketing Automation An enterprise-grade platform designed to streamline and scale your email, SMS, and loyalty programs. Trusted by leading Kiwi brands, MX ensures fast, compliant, data-driven marketing execution. 🔹 Ipiphany – Feedback Analytics An AI-powered platform that transforms unstructured feedback—like app reviews, complaints, and surveys—into clear, actionable insights. Ipiphany helps CX, product, and digital teams pinpoint what’s driving customer sentiment and app ratings at scale. 👉 Curious how we can help your team unlock better customer outcomes? Let's Chat.