Insights

Niche Market Focus Touchpoint Group specializes in data infrastructure and analytics for banking, insurance, and telecommunications sectors, presenting an opportunity to tailor solutions for enterprise clients in highly regulated and customer-centric industries.

AI-Driven Platforms With core platforms like Ipiphany and Touchpoint MX leveraging AI and automation, there is potential to upsell advanced analytics and marketing automation tools to clients seeking smarter, scalable customer engagement strategies.

Innovative Expansion Recent developments in urban transportation technologies indicate a commitment to innovation beyond core offerings, which can attract clients interested in future-forward, integrated solutions across diverse sectors.

Growth Potential Operating within a revenue range of zero to ten million dollars, Touchpoint Group presents a significant opportunity for growth through strategic partnerships and targeted marketing within the local NZ market and beyond.

Market Positioning Compared to larger competitors like Qualtrics and Medallia, Touchpoint Group’s specialized focus and customizable solutions position it as a appealing choice for medium-sized enterprise clients looking for tailored analytics and automation services.

Similar companies to Touchpoint Group

Touchpoint Group Tech Stack

Touchpoint Group uses 8 technology products and services including LinkedIn Ads, TrackJS, Google Workspace, and more. Explore Touchpoint Group's tech stack below.

LinkedIn Ads
Advertising
TrackJS
Analytics
Google Workspace
Email
Google Fonts API
Font Scripts
jQuery UI
Javascript Libraries
Preact
Javascript Libraries
Modernizr
Javascript Libraries
X-XSS-Protection
Security

Media & News

Touchpoint Group's Email Address Formats

Touchpoint Group uses at least 1 format(s):

Touchpoint Group Email Formats	Example	Percentage
First.Last@touchpointgroup.com	John.Doe@touchpointgroup.com	84%
Last@touchpointgroup.com	Doe@touchpointgroup.com	8%
FirstL@touchpointgroup.com	JohnD@touchpointgroup.com	5%
First@touchpointgroup.com	John@touchpointgroup.com	3%

Frequently Asked Questions

Where is Touchpoint Group's headquarters located?

Touchpoint Group's main headquarters is located at 1, Kenwyn St Parnell, Auckland 1052, NZ. The company has employees across 4 continents, including OceaniaNorth AmericaAsia.

What is Touchpoint Group's official website and social media links?

Touchpoint Group's official website is touchpointgroup.com and has social profiles on LinkedIn Crunchbase.

How much revenue does Touchpoint Group generate?

As of October 2025, Touchpoint Group's annual revenue is estimated to be $500K.

What is Touchpoint Group's SIC code NAICS code?

Touchpoint Group's SIC code is 7389 - Business Services, Not Elsewhere Classified NAICS code is 518 - Data Processing, Hosting, and Related Services.

How many employees does Touchpoint Group have currently?

As of October 2025, Touchpoint Group has approximately 29 employees across 4 continents, including OceaniaNorth AmericaAsia. Key team members include Chief Executive Officer: J. E.Head Of Engineering: A. D.Founder, Executive Director: F. V. D. V.. Explore Touchpoint Group's employee directory with LeadIQ.

What industry does Touchpoint Group belong to?

Touchpoint Group operates in the Data Infrastructure and Analytics industry.

What technology does Touchpoint Group use?

Touchpoint Group's tech stack includes LinkedIn AdsTrackJSGoogle WorkspaceGoogle Fonts APIjQuery UIPreactModernizrX-XSS-Protection.

What is Touchpoint Group's email format?

Touchpoint Group's email format typically follows the pattern of First.Last@touchpointgroup.com. Find more Touchpoint Group email formats with LeadIQ.

When was Touchpoint Group founded?

Touchpoint Group was founded in 2000.

Touchpoint Group

Data Infrastructure and AnalyticsNew Zealand11-50 Employees

About Touchpoint Group
Touchpoint Group is a New Zealand-based software company helping enterprise teams in banking, insurance, and telco improve customer experience and campaign performance through smarter automation and AI-driven insights.

We offer two core platforms:

🔹 Touchpoint MX – Marketing Automation
An enterprise-grade platform designed to streamline and scale your email, SMS, and loyalty programs. Trusted by leading Kiwi brands, MX ensures fast, compliant, data-driven marketing execution.

🔹 Ipiphany – Feedback Analytics
An AI-powered platform that transforms unstructured feedback—like app reviews, complaints, and surveys—into clear, actionable insights. Ipiphany helps CX, product, and digital teams pinpoint what’s driving customer sentiment and app ratings at scale.

👉 Curious how we can help your team unlock better customer outcomes? Let's Chat.