Targeted Industry Focus Trouble Shooters Technical Support specializes in computer networking products and IT services, presenting opportunities to offer complementary software, hardware, or managed service solutions to enhance their existing offerings.

SMB Market Penetration With a small team and revenue between one and ten million dollars, TSTS operates within the small to medium-sized business segment, which can be targeted for scalable managed IT services, cloud solutions, and ongoing support contracts.

Client-Centric Approach TSTS emphasizes high-quality support and personalized service, indicating a potential interest in premium service offerings, user experience enhancements, or technology upgrades to further differentiate their brand and improve client satisfaction.

Technology Stack Utilization Their extensive use of Microsoft technologies and web services suggests opportunities to offer advanced or integrated solutions such as cloud migration, cybersecurity enhancements, or custom software development aligned with their current tools.

Growth & Expansion Potential Given their focus on comprehensive tech support and their niche positioning, there are prospects for cross-selling hardware upgrades, security solutions, or expanding into managed services to support their growth ambitions and capture a larger share of their target market.