Strong client base TSG serves over 1,600 UK clients with 160+ permanently assigned support staff, indicating a scalable delivery model and potential for cross-sell to existing customers across ERP, cloud, security and IT services.

High customer advocacy An NPS of 85 suggests strong customer satisfaction and loyalty, creating opportunities to upsell broader managed services, enterprise-wide transformation programs, and referrals to new prospects who value a trusted partner.

Microsoft leadership Holding all six Microsoft Designations positions TSG as a top partner for Microsoft-focused migrations, security, and cloud initiatives, making it a compelling ally for clients with Azure, Intune, Defender, and modern workspace needs.

Growth-oriented services TSG emphasizes process efficiency, people productivity, IT service experience, and IT security, signaling opportunities to propose end-to-end IT modernization projects, including ERP implementations, cloud migrations, cyber protection, and ongoing training via TSG Academy.

Continuous engagement With ongoing support and regular training after initial delivery, there are recurring revenue opportunities through managed services, security monitoring, compliance support, and phased improvements aligned to client growth.