Twinloop Employee Directory

Software DevelopmentCalifornia, United States2-10 Employees

Twinloop is a software development company based in Santa Clara, California, focused on using artificial intelligence to interview customers and create digital twins—virtual personas that reflect actual customers and can continually provide feedback. These on-demand twins enable teams across marketing, insights, and product to test ideas, validate concepts, and generate qualitative insights without commissioning new studies each time. The service targets organizations seeking a more accessible, ongoing approach to customer research, addressing the limitations of traditional in-depth interviews and periodic surveys. Twinloop positions itself within the customer insights and product development space, offering a way to maintain a customer-centric perspective through readily available, continuous feedback. The company operates with a small team and is located in the Santa Clara region of California. A recent development is the ongoing deployment of its AI-driven interviewing and digital twin capabilities to support rapid, repeatable customer learning.

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