Underguard Teleservices Employee Directory

Outsourcing and Offshoring ConsultingTennessee, United States11-50 Employees

Underguard Teleservices provides call center and outsourcing services aimed at supporting clients' strategic initiatives that require rapid deployment, consistent quality, and cost discipline. It can stand up contact-center capacity quickly and pursues cost efficiency through a workforce model that draws on inmates with demonstrated skills and qualifications, along with programs to help them develop career capabilities and reintegrate into their communities. The company coordinates with prison systems to align this approach with client objectives and pricing.

Based in Ripley, Tennessee, the firm operates in the outsourcing and offshoring consulting space as a small-to-mid-sized provider focused on call center services. Its clients are organizations pursuing initiatives where speed, quality, and cost constraints are critical, and it emphasizes scalable capacity enabled by its distinct workforce model, accompanied by an aggressive pricing stance.

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