Insights

Market Leadership Unifocus has established itself as a top provider of workforce management solutions in the hospitality industry, evidenced by its recent recognition as the World's Best Workforce Management Solutions Provider for 2023. This strong market position indicates a solid customer base and trust, offering potential cross-sell opportunities for advanced modules like AI-powered guest feedback or collaboration tools.

Innovation Focus With recent launches of products like Staff Collaboration Suite, Unifocus continuously enhances its platform to address operational disconnects and improve team efficiency. This dedication to innovation suggests opportunities to upsell existing clients as they seek next-generation tools for real-time communication, training, and knowledge sharing.

Expansion Through Partnerships Recent collaborations with companies such as Nonius Hub and major hotel brands like Arlo Hotels demonstrate Unifocus’s strategy to expand its ecosystem and improve guest services. These partnerships open avenues to offer integrated solutions and customized modules that can drive loyalty and operational excellence.

Global Reach and Flexibility Supporting over 31 languages and integrating with core hospitality systems, Unifocus appeals to international hotel chains seeking scalable, adaptable workforce management solutions. This global footprint provides a significant sales opportunity by targeting multi-property and multinational hospitality clients looking for consistent operational tools.

Growth Potential With revenue estimates between $10 million and $50 million and a diverse client portfolio, Unifocus presents growth opportunities through expanding its software suite, tailored industry modules, and targeted marketing efforts towards mid-sized and large hotel groups looking to modernize their operations.

Unifocus Tech Stack

Unifocus uses 8 technology products and services including Sage Intacct, HubSpot Analytics, Kubernetes, and more. Explore Unifocus's tech stack below.

  • Sage Intacct
    Accounting
  • HubSpot Analytics
    Analytics
  • Kubernetes
    Containerization
  • Salesforce
    Customer Relationship Management
  • Goober
    Javascript Libraries
  • Microsoft Azure
    Platform As A Service
  • Android
    Programming Languages
  • Spring
    Web Frameworks

Media & News

Unifocus's Email Address Formats

Unifocus uses at least 2 format(s):
Unifocus Email FormatsExamplePercentage
FLast@knowcross.comJDoe@knowcross.com
76%
First.Last@knowcross.comJohn.Doe@knowcross.com
11%
FirstLast@knowcross.comJohnDoe@knowcross.com
3%
Last@knowcross.comDoe@knowcross.com
3%
First@knowcross.comJohn@knowcross.com
2%
LFirst@knowcross.comDJohn@knowcross.com
1%
LF@knowcross.comDJ@knowcross.com
2%
FMLast@knowcross.comJMDoe@knowcross.com
1%
First-Last@knowcross.comJohn-Doe@knowcross.com
1%
FLast@unifocus.comJDoe@unifocus.com
87%
First.Last@unifocus.comJohn.Doe@unifocus.com
6%
Last_First@unifocus.comDoe_John@unifocus.com
4%
FirstLast@unifocus.comJohnDoe@unifocus.com
3%

Frequently Asked Questions

Where is Unifocus's headquarters located?

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Unifocus's main headquarters is located at 10 John Street, London, WC1N 2 EB, GB. The company has employees across 4 continents, including AsiaNorth AmericaEurope.

What is Unifocus's official website and social media links?

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Unifocus's official website is unifocus.com and has social profiles on LinkedIn.

How much revenue does Unifocus generate?

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As of October 2025, Unifocus's annual revenue is estimated to be $14M.

What is Unifocus's SIC code NAICS code?

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Unifocus's SIC code is 7374 - Computer Processing and Data Preparation and Processing Services NAICS code is 7211 - Traveler Accommodation.

How many employees does Unifocus have currently?

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As of October 2025, Unifocus has approximately 233 employees across 4 continents, including AsiaNorth AmericaEurope. Key team members include Chief Executive Officer: G. V.Chief Human Resources Officer: V. A.Chief Revenue Officer (cro): E. P.. Explore Unifocus's employee directory with LeadIQ.

What industry does Unifocus belong to?

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Unifocus operates in the Hospitality industry.

What technology does Unifocus use?

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Unifocus's tech stack includes Sage IntacctHubSpot AnalyticsKubernetesSalesforceGooberMicrosoft AzureAndroidSpring.

What is Unifocus's email format?

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Unifocus's email format typically follows the pattern of FLast@knowcross.com. Find more Unifocus email formats with LeadIQ.

When was Unifocus founded?

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Unifocus was founded in 1998.

Unifocus

HospitalityUnited Kingdom201-500 Employees

Unifocus is the leading provider of workforce management and operations software tailored for the global hospitality industry. With over 25 years of experience, Unifocus has a proven track record of being at the forefront of operations management technology, consistently delivering first-to-market solutions that drive significant improvements in operational efficiency and guest satisfaction. 

Our best-in-class platform boasts a comprehensive suite, robust analytics, and deep domain expertise. 

Our all-in-one platform includes tools for: 

Forecasting & Budgeting: Accurate predictions to ensure optimal staffing levels. 

Automated Scheduling: Intelligent scheduling perfectly matches staff levels with fluctuating occupancy. ShiftGenius allows employees to easily pick up and swap shifts and managers to post and seamlessly approve changes. 

Time & Attendance: Efficiently track and manage employee hours. 

Operations Management: Streamline housekeeping, maintenance, and guest requests. 

Communications: Guest experience is at the forefront with integrated guest messaging that allows staff to deliver exceptional service in real time. Surveys help validate guest and staff satisfaction.   

Built for real-time operations, our platform ensures immediate responses to labor compliance alerts, guest requests, and housekeeping needs.  

Our software supports over 31 languages, making it accessible and user-friendly for diverse teams across the globe. Our mobile app enables on-the-go management and boosting overall efficiency. 

Unifocus seamlessly integrates with Property Management Systems (PMS) and other core hospitality platforms, ensuring that all operations are in sync with guest requirements and hotel needs. 

With powerful analytics, hotels can identify trends, track financial impacts, and make informed decisions to enhance operations.

Section iconCompany Overview

Headquarters
10 John Street, London, WC1N 2 EB, GB
SIC Code
7374 - Computer Processing and Data Preparation and Processing Services
NAICS Code
7211 - Traveler Accommodation
Founded
1998
Employees
201-500

Section iconFunding & Financials

  • $50M$100M

    Unifocus's revenue is estimated to be in the range of $50M$100M

Section iconFunding & Financials

  • $50M$100M

    Unifocus's revenue is estimated to be in the range of $50M$100M

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