Customization Edge Union Tool specializes in highly customized automation solutions, with an engineering team that handles mechanical and electrical design, software, and testing. This presents an opportunity to propose modular add-ons or scalable systems that further tailor processes to customers’ unique production lines, potentially increasing order size and recurring service engagements.

Lab Trial Advantage The in-house test lab enables pre-production trials of machines like roller coaters, making it easier to de-risk pilots and secure test orders. Leverage this capability to offer paid pilot programs or proof-of-concept projects for new customer inquiries, accelerating decision timelines.

End-to-End Focus Client engagement extends beyond equipment to process optimization across the entire production workflow, including waste reduction, labor savings, and uptime improvements. Sales opportunities exist for complete system integrations, continuous improvement packages, and performance-based maintenance plans.

Family-Owned Stability As a fourth-generation family business with a long history and regional presence in Warsaw, Indiana, Union Tool may value long-term partnerships and preferred supplier arrangements. Target mid-market manufacturers in adjacent sectors seeking reliable, relationship-driven suppliers with customized solutions.

Growth via Upgrades Recent product expansion such as the Flying Cutoff Saw and the shift toward plastics and composites applications indicate openness to equipment modernization. Position upgrade paths, retrofit offers, and upgrade bundles for existing customers to drive repeat business and expand footprint in existing accounts.