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IT Services and IT ConsultingAndalusia, Spain11-50 Employees
Turn your Call Center into a rocket 🚀 🔍 We help you better understand what happens in the phone 📞 & video calls 📹 you have with clients. If you are a company in the educational, banking, insurance, telco or utilities sector, Upbe will automate your quality analysis 📊 and phone sales processes 📞, reducing your structure costs 💸 by 70% and increasing the productivity of your teams 👥 If you are a B2B company, with Upbe you will improve the management of your Sales Cycle 🔄 (closing 30% more meetings 📈 and generating 50% more revenue 💰). 🚀 Thanks to Upbe, you will boost your sales rates & agent conversion by 20% 🎯 and optimize your Call Center's ROI by reducing Average Handle Time by 30%! 💰💼 🏢 The Company Predictiva.io 🤖 is a research-led artificial intelligence (AI) company based in Malaga, Spain. Founded in 2016 by geeks, innovators, creatives and passionate people, Predictiva.io is unlocking the value of qualitative data 📊 present in unstructured voice data recordings. We achieve it by translating the latest methodologies from applied mathematics, and machine learning into the technology 💻 that underpins our main speech analytics Upbe.ai product 🚀 Our mission 🌟 is to empower businesses to win the hearts of their customers 🧑🏻👩🏽 by improving the efficiency ⚙️ of their customer engagement.