Insights

Expansion Targets UpdatePromise has grown to serve more than 20,000 dealerships across North America and has recently expanded through strategic partnerships and high-profile integrations with Mazda China, UVeye, Dealer Tire, and Car Wars, indicating a proactive go-to-market approach and potential demand for additional OEM and service-lorce collaborations.

Payment Innovations Recent partnerships with PayPal and Venmo to enable flexible payments in the service lane suggest a receptive market for expanding fintech features such as BNPL, mobile payments, and streamlined invoicing to improve checkout performance and consumer satisfaction.

Service Experience Automated status updates, CSI surveys, video and photo recommendations, and social media management position UpdatePromise as a customer experience and retention platform, providing opportunities to cross-sell advanced analytics, loyalty programs, and proven ROI to dealers seeking differentiation.

Fixed Ops Ecosystem Integrations with UVeye AI inspections and Dealer Tire data solutions indicate readiness to deepen partnerships within the fixed-ops ecosystem, offering a compelling pathway to upsell advanced inspection data, OEM programs, and inventory/service alignment tools.

Scale and Training With a mid-market footprint (51-200 employees) and a recent launch of the UpdatePromise Academy, there is potential to sell enablement and training subscriptions, as well as professional services, to accelerate dealer adoption and utilization across larger networks.

Similar companies to UpdatePromise

UpdatePromise Tech Stack

UpdatePromise uses 8 technology products and services including HubSpot Analytics, WordPress, OneTrust, and more. Explore UpdatePromise's tech stack below.

Media & News

UpdatePromise's Email Address Formats

UpdatePromise uses at least 6 email formats:
UpdatePromise Email FormatsExamplePercentage
First.Last@corp.updatepromise.comJohn.Doe@corp.updatepromise.com
80%
Last@corp.updatepromise.comDoe@corp.updatepromise.com
20%
First@updatepromise.comJohn@updatepromise.com
60%
First.Last@updatepromise.comJohn.Doe@updatepromise.com
32%
Last@updatepromise.comDoe@updatepromise.com
6%
FirstL@updatepromise.comJohnD@updatepromise.com
2%

Frequently Asked Questions

What is UpdatePromise's phone number?

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You can contact UpdatePromise's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is UpdatePromise's official website and social media links?

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UpdatePromise's official website is updatepromise.com and has social profiles on LinkedIn and Crunchbase.

How much revenue does UpdatePromise generate?

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As of August 2026, UpdatePromise's annual revenue is estimated to be $50M - $100M.

What is UpdatePromise's NAICS code?

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UpdatePromise's NAICS code is 3361 - Motor Vehicle Manufacturing.

How many employees does UpdatePromise have currently?

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As of August 2026, UpdatePromise has approximately 75 employees across 2 continents, including North America and Asia. Key team members include Ai Innovation Team Lead: J. A., Implementation Lead: K. B. and Territory Manager: P. D. Explore UpdatePromise's employee directory with LeadIQ.

What industry does UpdatePromise belong to?

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UpdatePromise operates in the Motor Vehicle Manufacturing industry.

What technology does UpdatePromise use?

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UpdatePromise's tech stack includes HubSpot Analytics, WordPress, OneTrust, GitLab, Office 365, Datadog, Piwik and Vimeo.

What is UpdatePromise's email format?

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UpdatePromise's email format typically follows the pattern of First.Last@corp.updatepromise.com. Find more UpdatePromise email formats with LeadIQ.

How much funding has UpdatePromise raised to date?

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As of August 2026, UpdatePromise has raised $30M in funding. The last funding round occurred on Jun 05, 2024 for $2.3M.

When was UpdatePromise founded?

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UpdatePromise was founded in 2009.
UpdatePromise logo

UpdatePromise

Motor Vehicle ManufacturingCalifornia, United States51-200 Employees

UpdatePromise is a motor vehicle industry technology company based in Chino, California, that focuses on automating and coordinating customer communications throughout the service lifecycle. Its solutions are designed to engage customers from the initial service contact through the entire service process and beyond, using automated messaging, integrated payments, surveys, data analytics, and multimedia recommendations to support loyalty and retention. The company serves automotive dealerships across North America, aiming to improve customer experience, staff efficiency, and brand engagement by blending communication with service operations.

Operating within the fixed-ops technology space, UpdatePromise positions itself as a provider of consumer-experience and service-operations tools for dealerships. Its platform is used by a broad network of service channels and partners, and the company has pursued integrations and partnerships to expand its capabilities, such as recent collaborations with other industry players and technology providers. UpdatePromise lists a California address and describes itself as serving more than 20,000 businesses nationwide, reflecting its scale within the automotive service ecosystem.

Section iconCompany Overview

Phone number
NAICS Code
3361 - Motor Vehicle Manufacturing
Founded
2009
Employees
51-200

Section iconFunding & Financials

  • $30M

    UpdatePromise has raised a total of $30M of funding over 4 rounds. Their latest funding round was raised on Jun 05, 2024 in the amount of $2.3M as a Venture Round.

  • $50M - $100M

    UpdatePromise's revenue is estimated to be in the range of $50M - $100M

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