Upland InGenius Employee Directory
Software DevelopmentTexas, United States11-50 Employees
Its target customers are organizations operating contact centers that require cohesive, CRM-centered operations across multiple communication channels. The company positions itself as a provider of integrated solutions that unify contact center activities within a single interface, aligning customer interactions with core business processes. In 2024, it announced an integration that connects Genesys Engage with Salesforce Service Cloud Voice and Einstein AI, illustrating ongoing expansion of compatibility with major CRM and service platforms.
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