Donor CRM Upgrade Upper Valley Haven relies on broad community support to fund and sustain its services. A modern donor relationship management (CRM) and fundraising automation could help segment audiences, streamline grant tracking, and demonstrate impact to funders. Integrations with Google Cloud and Microsoft would simplify donor data, financial reporting, and program outcomes across shelter, food, and youth services.

Cloud and Analytics With a cloud first tech footprint including Google Cloud and Microsoft tools, there is an opportunity to implement data analytics and program reporting. A data warehouse and executive dashboards could strengthen grant proposals, board updates, and donor communications by showing service reach, efficiency, and outcomes while maintaining data security.

Volunteer and Compliance Volunteer engagement is a core capability for year round operations and large events. A dedicated volunteer management and background screening solution with scheduling, training, and recognition features could boost recruitment, retention, and program capacity, while integrating with current platforms.

Board and Governance New board appointments recently highlight demand for governance tools. A secure board portal and meeting management solution can streamline document sharing, approvals, and donor communications, helping the organization scale governance as operations grow and funding expands.

Procurement Synergy Procurement and supply efficiency could reduce costs for food, shelter, and program supplies. A procurement platform, integrated with existing Amazon Business usage, could automate purchasing, invoicing, and supplier management, while offering reporting that appeals to funders focused on efficiency and impact.