Usersnap Email Format
Technology, Information and InternetOberösterreich, Austria11-50 Employees
Usersnap is a technology company based in Linz, Upper Austria, that provides a user feedback platform for digital products teams to collect and interpret customer input. The platform supports evidence-based product decisions by combining visual feedback with screen captures, targeted micro surveys, and an intuitive dashboard that is usable by non-technical teams. Its typical customers range from startups to agile enterprises seeking to understand user problems and improve product outcomes. The service also includes community features for conversations and a public feedback board, enabling direct engagement with users. In September 2023, SaaS.group GmbH acquired Usersnap GmbH, indicating a recent change in ownership and potential for expansion.