Insights

Growing Market Reach Recent partnerships and acquisitions, including the collaboration with SaaS.group GmbH and the full acquisition by SaaS.group, demonstrate Usersnap's expanding market presence and strategic growth opportunities, making it attractive for potential enterprise clients seeking proven scalable feedback solutions.

Targeting Customer-Centric Tools With a focus on visual user feedback, micro surveys, and community engagement features, Usersnap caters to digital product teams prioritizing customer experience. This presents opportunities to cross-sell integrations with complementary customer experience management tools.

Niche Specialized Audience Operating with a lean team of 11-50 employees and targeting small to midsize tech companies, Usersnap can be positioned as a cost-effective, easy-to-implement feedback platform ideal for startups and agile enterprises looking to improve product quality.

Recent Leadership Expansion The addition of Klaus-M. Schremser as co-founder and head of growth signals a focus on expanding market penetration and sales channels, opening doors for outreach to new industries and geographic markets.

Competitive Differentiation Usersnap’s emphasis on visual feedback and community interactions sets it apart from traditional survey platforms. This unique value proposition provides an opportunity to target companies seeking innovative, user-friendly feedback solutions for digital products.

Usersnap Tech Stack

Usersnap uses 8 technology products and services including Google Optimize, Woopra, Visual Website Optimizer, and more. Explore Usersnap's tech stack below.

  • Google Optimize
    A/B Testing
  • Woopra
    Analytics
  • Visual Website Optimizer
    Analytics
  • Gravatar
    Audio, Video, Graphics
  • Open Graph
    Content Management System
  • Google Fonts API
    Font Scripts
  • Google
    Search Engines
  • Adobe Creative Suite
    Visualisation Software

Usersnap's Email Address Formats

Usersnap uses at least 1 format(s):
Usersnap Email FormatsExamplePercentage
First.Last@usersnap.comJohn.Doe@usersnap.com
68%
Last@usersnap.comDoe@usersnap.com
20%
FLast@usersnap.comJDoe@usersnap.com
8%
First@usersnap.comJohn@usersnap.com
4%

Frequently Asked Questions

Where is Usersnap's headquarters located?

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Usersnap's main headquarters is located at 1 Energiestrasse Linz, Upper Austria 4020 Austria. The company has employees across 3 continents, including EuropeAsiaNorth America.

What is Usersnap's official website and social media links?

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Usersnap's official website is usersnap.com and has social profiles on LinkedInCrunchbase.

What is Usersnap's NAICS code?

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Usersnap's NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does Usersnap have currently?

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As of February 2026, Usersnap has approximately 16 employees across 3 continents, including EuropeAsiaNorth America. Key team members include Head Of Growth: A. C.Content & Seo Manager: T. P.Senior Product Specialist: S. M.. Explore Usersnap's employee directory with LeadIQ.

What industry does Usersnap belong to?

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Usersnap operates in the Technology, Information and Internet industry.

What technology does Usersnap use?

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Usersnap's tech stack includes Google OptimizeWoopraVisual Website OptimizerGravatarOpen GraphGoogle Fonts APIGoogleAdobe Creative Suite.

What is Usersnap's email format?

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Usersnap's email format typically follows the pattern of First.Last@usersnap.com. Find more Usersnap email formats with LeadIQ.

When was Usersnap founded?

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Usersnap was founded in 2013.

Usersnap

Technology, Information and InternetUpper Austria, Austria11-50 Employees

Usersnap is a user feedback platform, but it helps you with more than collecting and managing feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems.

“Finally, users tell us exactly what they feel and need.“ This is what product teams say, and they go on to build features that gain the trust of their users. How so?

Feedback widgets with screen capture: makes your communication with users on complicated issues much easier. 

Targeted micro surveys: boosts engagement and ensure precise insights for you to make decisions with evidence. 

Intuitive dashboard and setup: saves time for non-tech savvy teams researching, testing, and monitoring customer sentiment.

Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or having an open discussion on the public Usersnap Board. 

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Section iconCompany Overview

Headquarters
1 Energiestrasse Linz, Upper Austria 4020 Austria
NAICS Code
5415 - Computer Systems Design and Related Services
Founded
2013
Employees
11-50

Section iconFunding & Financials

  • $1M

    Usersnap's revenue is estimated to be in the range of $1M

Section iconFunding & Financials

  • $1M

    Usersnap's revenue is estimated to be in the range of $1M

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