Insights

Market Expansion Potential Recent acquisition by SaaS.group GmbH and strategic partnership efforts indicate that Usersnap is focusing on scaling its user feedback platform, presenting opportunities to target enterprise-level clients seeking integrated SaaS solutions for customer experience management.

Growth and Innovation Hiring of a new head of growth and co-founder highlights a focus on expanding product reach and customer base, making it advantageous to approach users and organizations investing in customer-centric product development and feedback analytics.

Cross-Selling Opportunities With a diverse tech stack including Google Optimize, Woopra, and Adobe Creative Suite, Usersnap serves companies integrating multiple digital tools, opening avenues to offer complementary services such as user testing enhancements or deeper analytics integrations.

Target Customer Segments The company's emphasis on startups and agile enterprises suggests a strong opportunity to provide scalable, easy-to-implement feedback solutions to fast-growing companies prioritizing customer experience and rapid product iteration.

Competitive Differentiation Winning awards like the Born Global Champions and CES Award positions Usersnap favorably in the market, making it an attractive partner for organizations looking for innovative, recognized solutions to improve user engagement and gain customer insights.

Usersnap Tech Stack

Usersnap uses 8 technology products and services including Google Optimize, TrackJS, Hotjar, and more. Explore Usersnap's tech stack below.

  • Google Optimize
    A/B Testing
  • TrackJS
    Analytics
  • Hotjar
    Analytics
  • Canva
    Audio, Video, Graphics
  • Wix
    Content Management System
  • Google Fonts API
    Font Scripts
  • Yoast SEO
    Search Engines
  • Adobe Creative Suite
    Visualisation Software

Usersnap's Email Address Formats

Usersnap uses at least 1 format(s):
Usersnap Email FormatsExamplePercentage
First.Last@usersnap.comJohn.Doe@usersnap.com
69%
Last@usersnap.comDoe@usersnap.com
19%
FLast@usersnap.comJDoe@usersnap.com
8%
First@usersnap.comJohn@usersnap.com
4%

Frequently Asked Questions

Where is Usersnap's headquarters located?

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Usersnap's main headquarters is located at 1 Energiestrasse Linz, Oberösterreich Austria. The company has employees across 3 continents, including EuropeNorth AmericaAsia.

What is Usersnap's official website and social media links?

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Usersnap's official website is usersnap.com and has social profiles on LinkedInCrunchbase.

What is Usersnap's NAICS code?

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Usersnap's NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does Usersnap have currently?

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As of April 2026, Usersnap has approximately 15 employees across 3 continents, including EuropeNorth AmericaAsia. Key team members include Head Of Growth: A. C.Content & Seo Manager: T. P.Senior Product Specialist: S. M.. Explore Usersnap's employee directory with LeadIQ.

What industry does Usersnap belong to?

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Usersnap operates in the Technology, Information and Internet industry.

What technology does Usersnap use?

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Usersnap's tech stack includes Google OptimizeTrackJSHotjarCanvaWixGoogle Fonts APIYoast SEOAdobe Creative Suite.

What is Usersnap's email format?

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Usersnap's email format typically follows the pattern of First.Last@usersnap.com. Find more Usersnap email formats with LeadIQ.

When was Usersnap founded?

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Usersnap was founded in 2013.

Usersnap

Technology, Information and InternetOberösterreich, Austria11-50 Employees

Usersnap is a user feedback platform, but it helps you with more than collecting and managing feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems.

“Finally, users tell us exactly what they feel and need.“ This is what product teams say, and they go on to build features that gain the trust of their users. How so?

Feedback widgets with screen capture: makes your communication with users on complicated issues much easier. 

Targeted micro surveys: boosts engagement and ensure precise insights for you to make decisions with evidence. 

Intuitive dashboard and setup: saves time for non-tech savvy teams researching, testing, and monitoring customer sentiment.

Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or having an open discussion on the public Usersnap Board. 

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Section iconCompany Overview

Headquarters
1 Energiestrasse Linz, Oberösterreich Austria
NAICS Code
5415 - Computer Systems Design and Related Services
Founded
2013
Employees
11-50

Section iconFunding & Financials

  • $1M

    Usersnap's revenue is estimated to be in the range of $1M

Section iconFunding & Financials

  • $1M

    Usersnap's revenue is estimated to be in the range of $1M

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