Valor Global Employee Directory

Outsourcing and Offshoring ConsultingArizona, United States1001-5000 Employees

Valor Global is a global leader in providing extraordinary customer experiences for clients across the globe. We are industry leaders in Net Promoter Score (NPS), Customer Satisfaction (CSAT) and employee retention for customer care, account management, first-party collections, and technical support for our customers. 

Headquartered in Arizona with 4,000+ global team members, we deliver extraordinary cost effective, robust 24/7 onshore and offshore support models. Valor provides extraordinary experiences to enable its customers to align people, process and technology resulting in happy and timely outcomes. We infuse culture by our talented team, innovation leveraging best in class technology, operational excellence using LEAN and Agile framework. At Valor our goal is to become an extension of our customer’s team and culture to provide extraordinary service. 

Our global reach extends from multiple U.S. locations to Costa Rica and the Philippines, giving our customers the flexibility, scalability, bilingual support and freedom they need to source service operations in the best way to support their business objectives. That means we delivery extraordinary support around the clock. Our systems and data centers are hosted within SSAE 16 compliant data centers with operational processes designed to ensure compliance with ITIL and other industry security standards.

Find Valor Global employees' phone numbers or email addresses

Valor Global Global Highlights

Location
Employees

North America
496

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  • United States Of America
    372
  • Costa Rica
    114
  • Mexico
    8
  • Guatemala
    1
  • Panama
    1

Asia
277

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  • Philippines
    275
  • Pakistan
    1
  • Israel
    1

South America
10

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  • Colombia
    6
  • Brazil
    3
  • Argentina
    1

Europe
6

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  • Spain
    1
  • Hungary
    1
  • United Kingdom Of Great Britain And Northern Ireland
    1
  • Poland
    1
  • Croatia
    1
  • Slovenia
    1

Africa
2

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  • Angola
    1
  • Nigeria
    1

Oceania
1

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  • Australia
    1

Valor Global's Leadership

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    J. B.
    Chief Executive Officer
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    B. B.
    Coo
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    J. D.
    Cfo
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    M. R.
    Vice President Information Technology
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    S. H.
    Vice President Operations
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    D. J.
    Vice President Of Talent And Development
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    M. P.
    Vice President Global Talent
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    M. M.
    Vice President Operations
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Valor Global Employee Metrics

100%
50%
0%
2026
2025
  • Customer Success
  • Operations
  • Analytics
  • Human Resources
  • Support
  • Other
  • Finance
  • Program & Project Management
  • Accounting
  • Information Technology
  • Recruiting

Contact profiles from Valor Global

Name
Title
Contact Info
Location
Last Update
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    S. L.
    Director Of Operations
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    United StatesArizona
    Oct 28, 2024
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    R. F.
    Sr. Director Of Tele-Services
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    United StatesArizona
    Jan 20, 2026
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    K. L.
    Director Site Operations
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    United StatesArizona
    Apr 21, 2026
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    H. A. C.
    Human Resources Director
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    PhilippinesMetro Manila
    Apr 16, 2026
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    A. M.
    Site Lead / Account Director
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    Costa Rica
    Apr 13, 2026
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    S. L.
    Global Director Of It
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    United StatesArizona
    May 05, 2026
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    N. K.
    Global Controller
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    United StatesArizona
    Apr 21, 2026
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    S. W.
    Director Service Delivery
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    United StatesArizona
    Apr 16, 2026
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    R. K.
    Director Of It
    Phone icon
    United StatesArizona
    May 01, 2026
  • Stylized image of a person
    C. H.
    Director Of Business Analytics
    Phone icon
    United StatesGeorgia
    May 31, 2024

Frequently Asked Questions

What is Valor Global known for?

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Valor Global was founded in 2004 operates in the Outsourcing and Offshoring Consulting industry. The company's main headquarters is located in 13430 North Black Canyon Highway Suite 250 Phoenix, Arizona 85029 United States; you can contact the main corporate office by phone at . Explore Valor Global's company overview page for more information.

What is Valor Global's most common email format?

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Valor Global employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Valor Global email formats with LeadIQ.

How many employees does Valor Global have currently?

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Valor Global has approximately 1.3K employees as of April 2026. These team members are located across 6 continents, including North AmericaAsiaSouth America.

Who are Valor Global's key employees and leadership?

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As of April 2026, Valor Global's key employees include:

  • Chief Executive Officer: J. B.
  • Coo: B. B.
  • Cfo: J. D.
  • Vice President Information Technology: M. R.
  • Vice President Operations: S. H.

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