Vape Superstore Employee Directory

RetailEngland, United Kingdom11-50 Employees

Vape Superstore is one of the UK’s leading online vape retailers, operated by Easytek Ltd and founded in 2015.

We serve adult customers across the UK through our ecommerce platform, offering a wide range of vape kits, e-liquids, prefilled and refillable pods, nicotine pouches and accessories from trusted global brands.

Our focus is simple: product authenticity, regulatory compliance, and reliable customer service.

Many of our team members are former smokers who switched to vaping. That experience shaped our business. We operate in line with UK regulations, including age verification requirements and product notification standards. Every product we stock is sourced from authorised distributors and must meet our internal quality checks.

We are an online-first retailer.

Orders placed before our daily cut-off are dispatched the same day, with free next-day UK delivery available on qualifying orders. Our customer support team is available seven days a week via live chat, phone and email.

We combine specialist product knowledge with straightforward, responsive service, whether customers need help choosing a device, understanding nicotine strengths, or resolving an order query.

Vape Superstore operates exclusively online, serving customers nationwide from our North London headquarters.

We continue to invest in customer experience, responsible retailing and regulatory compliance in a fast-evolving industry.

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