What departments does Virtual Observer have?

Virtual Observer has employees across 1 departments including Sales.

What is the largest department at Virtual Observer?

The largest department at Virtual Observer is Sales with 1 employees.

Where are Virtual Observer employees located globally?

Virtual Observer has employees across 1 continents and 1 countries including United States Of America.

How has Virtual Observer's team size changed over time?

Virtual Observer's team has remained stable from approximately 1 to 1 employees based on available data.

Virtual Observer Employee Directory

TelecommunicationsConnecticut, United States2-10 Employees

Virtual Observer is a cloud-based workforce engagement solution for contact centers, developed by Coordinated Systems, Inc. (CSI) and based in Hartford, Connecticut. The platform provides a web-based interface and a range of capabilities for monitoring and developing agents, including call recording, integrated screen capture, and tools for evaluating and scoring calls, along with speech analytics, an agent development portal, surveys, and enterprise workforce management. It integrates with customer relationship management platforms such as Salesforce, Zendesk and Oracle Service Cloud and supports multiple cloud and on-premises telephony systems.

CSI positions Virtual Observer within the telecommunications and contact-center technology space and maintains partnerships with major providers through programs with Avaya and Cisco. The solution has earned industry recognition, including the 2017 Saddletree Research Award for Achievement in Workforce Optimization, and in 2018 CSI announced the general availability of an Oracle Service Cloud connector to extend its integration reach.

Virtual Observer Global Highlights

North America
12

United States Of America
12

Virtual Observer's Leadership

D. M.
Product Development Manager
Mobile Phone
Email
D. N.
Sales Assistant
Mobile Phone
Email

Virtual Observer Employee Metrics

100%

50%

0%

2026

2025

Program & Project Management
Accounting
Administrative
Analytics
Arts & Design
Other

Contact profiles from Virtual Observer

Name

Title

Contact Info

Location

Last Update

D. M.
Product Development Manager
Mobile Phone
Email
Jul 07, 2024
D. N.
Sales Assistant
Mobile Phone
Email
Oct 22, 2024

Frequently Asked Questions

What is Virtual Observer known for?

Virtual Observer was founded in 1972 operates in the Telecommunications industry; you can contact the main corporate office by phone at

+1-860-289-****

. Explore Virtual Observer's company overview page for more information.

What is Virtual Observer's most common email format?

Virtual Observer employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Virtual Observer email formats with LeadIQ.

How many employees does Virtual Observer have currently?

Virtual Observer has approximately 9 employees as of July 2026. These team members are located across 1 continents, including North America.

Who are Virtual Observer's key employees and leadership?

As of July 2026, Virtual Observer's key employees include:

Product Development Manager: D. M.
Sales Assistant: D. N.

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Virtual Observer Employee Directory

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