Voxeo Employee Directory
TelecommunicationsFlorida, United States11-50 Employees
Voxeo Corporation is a small- to mid-sized telecommunications company based in Orlando, Florida, founded in 1999 to simplify the building and deployment of phone applications. The company began by addressing limitations of traditional Interactive Voice Response platforms—usability, backend integration, and development costs—and has broadened its scope to enable next-generation customer service and communications that connect with mobile devices and social networks. In July 2013 Voxeo was acquired by Aspect Software, a move that aligned the companies to help enterprise contact centers deliver customer experiences across conversations and channels via a unified software platform, supporting both self-service and agent-assisted interactions in the cloud or on premises. The combined entity operates in the telecommunications and customer experience software space, focusing on multi-channel solutions for enterprise customers.