Global Expansion Voxpro has established multiple offices across Cork, Dublin, San Francisco, Bucharest, and Manila, indicating a strong international presence and the capability to support clients in diverse markets. This suggests opportunities to partner or expand services with clients looking to scale their customer experience operations globally.

Growth & Hiring With recent headcount increases of 34 in early 2020 and a prior addition of 400 jobs, Voxpro demonstrates ongoing growth and a solid demand for their outsourcing solutions. This expansion indicates potential for upselling or providing additional support and technology solutions to meet increasing client needs.

Technology Stack Voxpro utilizes advanced tools including Google Cloud, JavaScript, Adobe Creative Suite, and tracking platforms such as Facebook Pixel and Domo, highlighting their focus on leveraging technology for efficient customer experience solutions. There is potential to offer complementary tech integrations or enhanced analytics solutions.

Industry Focus Specializing in multilingual customer experience and technical support for large global brands, Voxpro is well-positioned to engage with multinational corporations seeking scalable, culturally diverse support services, making them a valuable partner for companies expanding into new international markets.

Investment & Public Markets Having gone public and received significant investment from companies like Tenus, Voxpro shows stability and growth potential. This provides opportunities to introduce innovative solutions aimed at sustaining their expansion and capturing additional market share in the outsourcing sector.