Global multilingual reach Voxpro offers 24x7 multilingual customer experience and technical support in 15 languages across email, phone, and chat, servicing clients worldwide. This positions them as a scalable partner for brands seeking around-the-clock, cross-language support.

scale and growth The company has grown from 6 people to over 2,700, with a footprint in Cork, Dublin, San Francisco, Folsom, Bucharest, and Manila. This rapid expansion and geographic presence create opportunities for upsell across additional offices and new market entries.

Public market interest Voxpro pursued public market considerations in the past and was acquired by Telus International, signaling potential for future strategic partnerships, joint ventures, or enhanced enterprise opportunities with large buyers seeking trusted outsourcing partners.

Technology enablement Utilizes a tech stack including AdRoll, Power BI, Tableau, WordPress, Google Workspace, Google Cloud, HubSpot, and Piwik. This indicates capabilities to implement data-driven CX improvements, analytics-led outsourcing, and scalable digital platforms for client programs.

Industry positioning Positioned as an award-winning multilingual CX and technical support provider with a focus on human-centered service delivery. This can be leveraged to target global brands prioritizing compassionate, robust support and 24/7 operations, especially in sectors with high customer contact volume.