Voxpro
Outsourcing and Offshoring ConsultingCork, Ireland201-500 Employees
Voxpro is an outsourcing and offshoring services provider that delivers multilingual customer experience and technical support to large global brands. It operates around the clock in 15 languages across email, phone, and chat. The company is headquartered in Cork, Ireland, with offices in Dublin, San Francisco, Folsom (California), Bucharest, and Manila, reflecting a global delivery footprint. It operates as part of TELUS International, with its workforce considered the main driver of service quality. Originating as a small team above a pub in Cork, Voxpro has grown into a sizeable operation with a worldwide client base. The organization emphasizes human connection in its service model and has pursued ongoing expansion of its workforce and facilities, including a Cork campus hiring surge in 2020.