Insights

Expanding Store Presence Waterstones is actively increasing its retail footprint by opening new stores and adding locations within prominent partners like John Lewis, indicating a strong growth trajectory and ongoing investment in physical retail venues that could benefit from innovative point-of-sale solutions or shop-in-shop marketing collaborations.

Digital Platform Revival The company successfully revamped its online platform Waterstones.com, showcasing opportunity for digital marketing services, e-commerce technology enhancements, or digital content expansion partnerships to further boost online sales and customer engagement.

Event & Engagement Strategies Hosting thousands of author events, book clubs, and children’s festivals highlights Waterstones' commitment to community engagement, presenting opportunities for event marketing collaborations, experiential retail solutions, or sponsorship-based initiatives to enhance customer loyalty and in-store experience.

Awards & Recognition With multiple prestigious awards and nominations including Book Retailer of the Year, Waterstones is a recognized leader in the book retail space, creating potential for premium branding partnerships, exclusive publisher collaborations, or promotional campaigns targeting their trusted brand identity.

Sustainability & Social Engagement Waterstones’ involvement in events like festivals and awards for literary contributions indicates a proactive stance toward cultural engagement, opening avenues for socially responsible marketing initiatives, sponsorship opportunities for literary festivals, or educational campaigns aligned with their community-oriented image.

Waterstones Tech Stack

Waterstones uses 8 technology products and services including Amazon Web Services, CookieYes, OneTrust, and more. Explore Waterstones's tech stack below.

  • Amazon Web Services
    Cloud Hosting
  • CookieYes
    Cookie Compliance
  • OneTrust
    Cookie Compliance
  • Zendesk
    Documentation Tools
  • spin.js
    Javascript Frameworks
  • Swiper
    Javascript Libraries
  • Envoy
    Load Balancers
  • X-Content-Type-Options
    Web & Portal Technology

Media & News

Waterstones's Email Address Formats

Waterstones uses at least 1 format(s):
Waterstones Email FormatsExamplePercentage
First.Last@waterstones.comJohn.Doe@waterstones.com
94%
FLast@waterstones.comJDoe@waterstones.com
3%
Last@waterstones.comDoe@waterstones.com
2%
First@waterstones.comJohn@waterstones.com
1%

Frequently Asked Questions

Where is Waterstones's headquarters located?

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Waterstones's main headquarters is located at 203 – 206 Piccadilly, London, W1J 9HD, GB. The company has employees across 5 continents, including EuropeNorth AmericaAsia.

What is Waterstones's phone number?

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You can contact Waterstones's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Waterstones's official website and social media links?

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Waterstones's official website is waterstones.com and has social profiles on LinkedInCrunchbase.

How much revenue does Waterstones generate?

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As of October 2025, Waterstones's annual revenue is estimated to be $557M.

What is Waterstones's NAICS code?

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Waterstones's NAICS code is 44-45 - Retail Trade.

How many employees does Waterstones have currently?

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As of October 2025, Waterstones has approximately 2.1K employees across 5 continents, including EuropeNorth AmericaAsia. Key team members include Chief Financial Officer: K. A.Chief Operating Officer: L. C.Vice President Human Resources: A. D.. Explore Waterstones's employee directory with LeadIQ.

What industry does Waterstones belong to?

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Waterstones operates in the Retail industry.

What technology does Waterstones use?

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Waterstones's tech stack includes Amazon Web ServicesCookieYesOneTrustZendeskspin.jsSwiperEnvoyX-Content-Type-Options.

What is Waterstones's email format?

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Waterstones's email format typically follows the pattern of First.Last@waterstones.com. Find more Waterstones email formats with LeadIQ.

When was Waterstones founded?

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Waterstones was founded in 1982.
Waterstones

Waterstones

RetailUnited Kingdom1001-5000 Employees

With almost 300 bookshops and employing over 3000 booksellers , Waterstones is the leading high street bookseller in the UK and Ireland. Amsterdam and Brussels play host to Waterstones’ European presence, and two further jewels in the bookseller’s crown are London’s Hatchards and Dublin’s legendary bookshop Hodges Figgis. Waterstones has opened several new shops over the last few years and invested in existing locations. The company also achieved a turnaround of fortunes for their online platform, Waterstones.com. In 2018 Waterstones further acquired British bookshop chain Foyles. Good bookselling and bookseller expertise is the driving force behind Waterstones’ bookshops, and every year Waterstones runs thousands of author events across the country from weekly story time sessions and book clubs to author talks and large book signings. One of the biggest events of the year is the prestigious Waterstones Children’s Book Prize, voted for by Waterstones’ expert booksellers. Other notable activity include the Waterstones Book Of The Year announcement and support for the Waterstones Children’s Laureate.

Section iconCompany Overview

Headquarters
203 – 206 Piccadilly, London, W1J 9HD, GB
Phone number
NAICS Code
44-45 - Retail Trade
Founded
1982
Employees
1001-5000

Section iconFunding & Financials

  • $100M$250M

    Waterstones's revenue is estimated to be in the range of $100M$250M

Section iconFunding & Financials

  • $100M$250M

    Waterstones's revenue is estimated to be in the range of $100M$250M

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