Worknet Employee Directory
Software DevelopmentWashington, United States11-50 Employees
Worknet is a Seattle-based software development company that builds an AI-powered customer journey engine designed to provide each user with a dedicated agent. The platform aims to proactively engage users, resolve issues, and involve relevant teams to support trial conversion, retention, and expansion across Support, Success, Sales, and Product growth functions. Customers include notable organizations such as Monday.com, 8x8, Certinia, EQT, vcita, and Singular, reflecting a focus on enterprise and mid-market use cases. The solution encompasses three main capabilities: an integrated service agent assistant that works with data sources and supports agents in responsive, accurate interactions; a team assistant embedded in collaboration environments to inform product, engineering, and sales teams; and an end-user assistant that handles requests and routes queries to appropriate experts. Based in the Pacific Northwest region, the company operates within the software development industry and appears to position itself as a practical tool for improving support-driven outcomes through AI-enhanced workflows.