WOW24-7 Employee Directory

Outsourcing and Offshoring ConsultingWyoming, United States201-500 Employees

WOW24-7 is a top-ranked, multilingual, 24/7/365 boutique BPO driven by a human-led, tech-enabled, and data-focused approach with a customer-obsessed mindset. Headquartered in Afton, Wyoming, and supported by service delivery centers across Western Europe, Eastern Europe, and Latin America, WOW24-7 specializes in providing tailored, effective solutions for medium-sized businesses. The company focuses on customer care for e-commerce, apparel and fashion, nutrition, and travel industries worldwide. WOW24-7 prides itself on delivering an unparalleled competitive advantage to each client and has established partnerships with leading analytics software and generative AI tools.

WOW24-7 also created an important CX community called the Contact Center Perspectives podcast, which has 10,000+ members, including Chief Customer Officers, VPs of Customer Experience, Heads of Customer Operations, COOs, and CEOs worldwide. You may find the CCP podcast on the WOW24-7 website, YouTube, LinkedIn, Spotify, and Apple Podcasts. 

Every company is unique. Wow24-7 strongly believes that a customer-oriented approach is a key to productive cooperation. Thus, our outsourcing teams offer a wide range of services tailored to the business needs of the particular client. Here is what we provide:

●	Contact Center / Customer Support services
●	Contact Center Management
●	Contact Center Quality Assurance
●	Contact Center Recruitment
●	Level 1 Technical Support
●	Level 2 Technical Support
●	Customer acquisition, qualification & onboarding
●	Data Enrichment
●	Data entry
●	Outbound calls
●	Feedback calls/emails
●	Presales/upsells/postsales tasks

Sign up for free to view info

Company overview Email format