Xaqt
Software DevelopmentIllinois, United States11-50 Employees
Xaqt is a software development company focused on machine learning-powered products that aim to define new market categories for AI and customer experience. Its CX + AI platform uses ML to transform customer interactions and improve agent performance across voice and digital channels, augmenting and automating human work to drive efficiency and engagement. The company is headquartered in Chicago and operates with a globally distributed team. Its customers are organizations seeking to enhance customer experiences and agent effectiveness in data-driven environments. By applying machine learning across customer engagements, the platform addresses the needs of teams managing conversations across voice and digital channels. With a small to mid-sized team, Xaqt positions itself within the software development industry as a provider of AI-enabled customer experience solutions.