Cost-Effective Nearshore Solutions xtDirect offers competitively priced call center services at approximately $17 per hour, appealing to businesses seeking high-quality offshore customer support without significant cost increases.
Bilingual Service Capabilities With expertise in both English and Spanish language services, xtDirect is well-positioned to attract companies aiming to serve diverse customer bases in North America and Latin America.
Proximity and Data Security Operating call centers in Omaha Nebraska, Jamaica, and Latin America, with all data retained in the USA, enables xtDirect to target clients prioritizing data security and regulatory compliance.
Growing Revenue Potential With revenue estimates between $25 million and $50 million and a sizable team of 201 to 500 employees, xtDirect demonstrates a scalable model suitable for both mid-sized and growing enterprise clients.
Tech-Savvy Infrastructure Utilizing a modern tech stack including Google APIs, Twemoji, Tawk.to, and Bootstrap positions xtDirect as a provider capable of delivering integrated, digital-first customer service solutions to tech-oriented companies.