Yumpingo

RestaurantsEngland, United Kingdom11-50 Employees

Yumpingo is a next-generation customer experience management platform for restaurants uncovering what matters most to your guests and, more importantly, why – giving you a bird’s eye view of how to deliver more consistent experiences across every dish, every shift, every server, and every service style.

Our dynamic One-Minute Review engages more guests than any other provider, giving a voice to 99% of your customers who would have otherwise been left unheard. 

Yumpingo then transforms this real-time customer satisfaction data into a specific location, shift, server, and dish-level insights. From these insights, we align teams with specific smart actions to empower teams to focus on improvements to food and service execution that has the greatest impact on guest happiness. 

We enable some of the world’s largest restaurant brands (Texas Roadhouse, California Pizza Kitchen, The Restaurant Group, Yo Sushi, and Nando’s) to identify the most impactful actions to improve food and service execution. With real-time insights you can’t unsee, Yumpingo is proven to increase customer satisfaction (NPS) more than any other provider.

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