24/7 Call-A-Doc

Wellness and Fitness ServicesCalifornia, United States2-10 Employees

24/7 Call-A-Doc, based in Los Angeles, California, operates in the wellness and fitness services sector as a telehealth provider. It offers a cloud-based Medical Office platform that enables secure, multi-channel collaboration among patients, clinicians, and plan administrators via voice, video, email, and mobile devices. After a brief registration and medical history, patients can obtain medical guidance for non-emergency concerns and, when appropriate, short-term prescriptions, with their medical records consistently accessible in a secure management system.

The company serves individual consumers as well as employers, payers, hospitals, physician practice groups, and accountable care organizations, addressing access to care and potential healthcare cost management. It describes a business case for employers that highlights low administrative burden, simple monthly accounting, a plan design with no member contributions, and a claimed return on investment, with liability for treatments assumed by the telemedicine provider. Client feedback reportedly indicates high satisfaction with the service and with physicians, along with rapid access to care, including no wait to speak to a nurse and short waits for a physician.

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