Strong Regional Presence Abra-Metal has established itself as the leading supplier of abrasives and related tools in the Caribbean, especially Puerto Rico, indicating an excellent opportunity to expand product offerings and services within the regional market.

Specialized Product Range With the largest selection of abrasives in the Caribbean and a focus on professional-grade products like cutting discs and polishing solutions, there is potential to upsell in premium and customized abrasive products to existing clients.

Digital Engagement The company's use of modern e-commerce functionalities and communication channels like WhatsApp Business and social media highlights opportunities for targeted digital marketing campaigns to boost online sales and grow their customer base.

Market Expansion Given the company's longstanding history since 1965 and current online presence, there are prospects to explore new markets beyond Puerto Rico, especially in neighboring Caribbean islands and Latin American regions.

Customer Service Focus Reliance on digital tools like Re:amaze and HSTS indicates a commitment to high-quality customer service, which can be leveraged to introduce new product lines, maintenance services, or value-added solutions to existing customers.