ACF Technologies

IT Services and IT ConsultingNorth Carolina, United States51-200 Employees

Our mission at ACF Technologies is to help you create a better customer experience through queue management, BPM, virtual check-in, appointment scheduling, wayfinding, marketing one to one and machine learning technologies. Developed with your customer’ comfort in mind, our platform takes the pressure off your staff by allowing patients to check-in quickly and easily. Reduced wait times improve the customer experience, while customized metrics improve your operations. Organizations can access real-time insights into customer journeys, and use this information to improve their experience. 

Customer Experience Management innovations include:
Digitally transform the customer experience
Take advantage of the new engagement technologies
Optimize front and back office processes 
Learn and respond to consumer behaviors
Drive more revenue based on cost reduction and increasing loyalty
Increase customer satisfaction
Analytics for leaner processes and cost reductions
Information and product offerings specific to individual clients

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