Avaya Advantage Leverage Advent's status as a certified Avaya partner to target mid-market and small businesses seeking unified communications upgrades, cloud calling, and contact center enhancements. Position Advent as a trusted advisor capable of migrating voice and video across devices to support hybrid work.

SMB Growth Focus on helping small and medium businesses grow by offering scalable collaboration, data networking, and mobility solutions that let teams communicate anytime, anywhere and on any device. Cross-sell managed services, security, and ongoing optimization for recurring revenue.

Managed Services Offer ongoing managed services including monitoring, maintenance, security, and 24/7 support for UC deployments, video conferencing, and network infrastructure. Create predictable, recurring revenue streams while improving client outcomes.

Infrastructure Modernization Present opportunities to upgrade network infrastructure with modern WAN, enterprise Wi-Fi, and conferencing infrastructure to improve reliability, security, and user experience for remote and on-site teams.

Trust Based Selling Differentiate with a consultative, listening-first approach and a strong local presence in Washington PA to win regional SMBs. Leverage existing client relationships and referrals to expand footprint and cross-sell adjacent services.