Small business IT There is an opportunity to expand proactive IT services for small and medium-sized businesses by offering comprehensive monitoring, maintenance, and proactive downtime reduction leveraging their current monitoring focus.

Cloud and apps Aegis already uses cloud and collaboration tools (AWS, Microsoft 365) which opens doors to upsell cloud optimization, security postures, backup and disaster recovery services, and managed cloud native solutions.

Security updates Recent software update activity and emphasis on addressing exploits signals a potential to offer ongoing vulnerability management, patch management, and security assessment services to strengthen client networks.

App capability The launch of a new app version indicates readiness for mobile or web app support, suggesting opportunities in app maintenance, performance monitoring, and user experience optimization services.

Regional growth With a lean team and revenue in the low millions, there is room to introduce scalable managed services, service level agreements, and pricing tiers to attract similar SMB clients seeking reliable IT departments.