Heritage Jewelry Longstanding family jeweler with a century of market presence in Columbus offers credibility and trust signals that can be leveraged to upsell high-end vintage and custom pieces to existing customers and local luxury buyers.

High Touch Services Emphasize personalized consultations and relationship-based selling to expand custom design projects, heirloom remakes, and The Something Borrowed program to attract clients seeking unique, one‑of‑a‑kind pieces.

Local Partnerships Active community engagement such as the Mother's Day Diaper Drive collaboration opens doors for co-branded promotions, gift purchases, and experiential events that can drive foot traffic and cross-sell luxury jewelry.

Digital Enablement Current tech stack includes WordPress, Shopify, WooCommerce, and analytics; leverage these channels for targeted online campaigns, virtual design consultations, and omnichannel shopping experiences to capture both local and online buyers.

Financial Position With 10–25 million in revenue and a lean 11–50 employee base, target mid‑to‑high‑spend segments with premium service offerings, limited‑edition or bespoke pieces, and loyalty programs to maximize repeat purchases and lifetime value.