Expanding Service Offerings Digital West recently launched MetroVoice, a cloud-based phone system, indicating their focus on expanding their voice services and enhancing communication solutions for clients. This presents an opportunity to offer complementary Unified Communications and VoIP solutions to their growing portfolio.
Strategic Acquisitions The company's acquisition of Norcast Telecom and Blue Rooster Telecom highlights their growth strategy and increased market presence on the California Central Coast, suggesting potential for cross-selling integrated broadband and telecom solutions to their expanding customer base.
Market Focus & Size With revenue ranging from $10 million to $25 million and a workforce of up to 200 employees, Astound Business Solutions Central Coast operates in the small to mid-market segment. This size provides opportunities to offer scalable business internet, data, and managed IT services tailored to similar-sized organizations.
Technology and Support Utilizing a tech stack that includes Metaswitch, Windows Server, and cloud services, the company emphasizes local customer support and industry-specific expertise. Sales efforts can focus on providing tailored network infrastructure, cybersecurity, and cloud migration services to meet their service enhancement goals.
Customer-Centric Approach Their commitment to delivering memorable, customer-centric interactions suggests a potential opportunity to upsell value-added managed services, customer support solutions, and personalized digital transformation offerings designed to improve client engagement and operational efficiency.