Aumtech Inc. Employee Directory

Software DevelopmentUnited States51-200 Employees

At Aumtech, we empower Customer Support, CX leaders, and Contact Centers with AVVA, our intelligent communications and collaboration platform. AVVA streamlines voice, video, screen share, and file-sharing without costly infrastructure changes.

Modern contact centers face challenges such as:

- Rising operational costs
- Outdated technology
- Inefficient customer service processes

Aumtech solves these issues with a solution that improves agent efficiency, enhances customer satisfaction, and drives business performance.

Why Choose Aumtech?

- Seamless integration – No downloads, plugins, or infrastructure changes, ensuring instant deployment and reducing operational costs.
- Enhanced agent efficiency & CX – AVVA provides real-time assistance and first-call resolution, boosting CSAT by 22%.
- Real-time insights & analytics – Our dashboard offers deep visibility into agent performance, key KPIs, and customer interactions, driving smarter, data-driven decisions.

Our Proven Results:

- 8% revenue increase
- 22% improvement in CSAT, leading to better customer loyalty and retention
- Greatly improved CX

A recent client had to say:

"AVVA transformed how we connect with retailers and suppliers. With seamless order management, easy verification of deliveries, and fabric comparisons, our operations have never been smoother. It’s been a game-changer!" – Mon Cheri Bridals

For over 35 years, Aumtech has been a leader in rich communications and AI-powered customer engagement solutions, helping mid-to-large enterprises modernize operations without expensive infrastructure overhauls. Our cutting-edge voice, video, mobile, and analytics tools drive:

- Cost savings
- Omnichannel communication
- Exceptional customer experiences

Join the future of customer engagement with Aumtech and AVVA.

📩 Drop us a DM or visit Aumtech.com to learn more.

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