Aumtech Inc.

Software DevelopmentNew Jersey, United States11-50 Employees

Aumtech Inc. is a software development company based in Piscataway, New Jersey, with a focus on customer support and contact center solutions. Its AVVA platform enables unified communications and collaboration for voice, video, screen sharing, and file sharing, designed to streamline operations without requiring changes to existing infrastructure. The company targets customer support and CX leaders in mid-to-large enterprises, addressing challenges such as rising costs, outdated technology, and inefficient service processes by improving agent efficiency and customer satisfaction. Positioned in the software and AI-powered customer engagement space, Aumtech highlights real-time analytics and performance dashboards to support data-driven decisions. Recent developments include a partnership with Cisco Systems and the introduction of an MRCP 2.0 Connector, reflecting activity in expanding its ecosystem while continuing to offer omnichannel communication and enhanced customer experiences. The firm has a history spanning more than three decades in delivering communications technology and aims to modernize operations for organizations seeking smoother collaboration and customer interactions.

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