Australian Financial Complaints Authority Employee Directory
Financial ServicesVictoria, Australia1001-5000 Employees
The Australian Financial Complaints Authority (AFCA) is Australia’s sole ombudsman for the financial services sector. It serves consumers and small businesses seeking redress across banking, credit, insurance, superannuation, investments and advice. AFCA provides fair, independent, and timely dispute resolution, with services offered free to complainants. Established in 2018, AFCA consolidated functions previously handled by the Financial Ombudsman Service, the Credit Investments Ombudsman, and the Superannuation Complaints Tribunal. Based in Melbourne, Victoria, AFCA maintains a sizeable workforce across Victoria and New South Wales with expertise in dispute resolution and financial services. The organization emphasizes fairness, transparency, accountability, and a proactive, customer-focused approach while aiming to raise standards and meet diverse community needs.
1-888-653-2347 
support@leadiq.com 
