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Insights

AI-Powered Sales Support Balto's AI-powered real-time guidance for contact center agents presents an opportunity to pitch it as a sales support tool for enhancing agents' performance, leading to increased revenue generation and customer satisfaction.

Expanding QA Automation The recent launch of Balto QA Copilot showcases the company's commitment to enhancing quality assurance processes in contact centers. This presents a potential sales opportunity for companies seeking advanced QA automation solutions to streamline operations and boost efficiency.

Strategic Partnerships Balto's partnership with Five9 demonstrates a collaborative approach to improving the agent experience in modern contact centers. Leveraging this partnership can open doors for sales professionals to pitch integrated solutions that prioritize agent satisfaction and operational excellence.

Market-Leading Real-Time Guidance With the introduction of a suite of features for its real-time guidance platform, Balto solidifies its position as a leader in uniting contact center agents with AI for better conversations. Sales representatives can leverage this market-leading status to position Balto as a cutting-edge solution for optimizing customer interactions and sales outcomes.

Impressive Industry Recognition Being recognized as an Automation Solution of the Year finalist at the 2024 CCW Excellence Awards adds credibility to Balto's offerings. Sales professionals can capitalize on this industry recognition to highlight Balto's innovation and effectiveness, potentially appealing to companies seeking award-winning solutions for their contact centers.

Balto Tech Stack

Balto uses 8 technology products and services including Google Calendar, WP Rocket, Salesforce, and more. Explore Balto's tech stack below.

  • Google Calendar
    Appointment Scheduling
  • WP Rocket
    Caching
  • Salesforce
    Customer Relationship Management
  • git
    Development
  • Zendesk
    Documentation Tools
  • Google Docs
    Documentation Tools
  • Webflow
    Page Builders
  • YouTube
    Video Players

Media & News

Balto's Email Address Formats

Balto uses at least 2 format(s):
Balto Email FormatsExamplePercentage
First@baltosoftware.comJohn@baltosoftware.com
67%
Last@baltosoftware.comDoe@baltosoftware.com
33%
First@balto.aiJohn@balto.ai
97%
First.Last@balto.aiJohn.Doe@balto.ai
3%

Frequently Asked Questions

Where is Balto's headquarters located?

Minus sign iconPlus sign iconBalto's main headquarters is located at 911 Washington Ave STE 722 St Louis, Missouri 63103 US. The company has employees across 3 continents, including North AmericaSouth AmericaEurope.

What is Balto's phone number?

Minus sign iconPlus sign icon You can contact Balto's main corporate office by phone at +1-314-474-0116. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Balto's official website and social media links?

Minus sign iconPlus sign iconBalto's official website is balto.ai and has social profiles on LinkedIn.

How much revenue does Balto generate?

Minus sign iconPlus sign icon As of July 2024, Balto's annual revenue reached $15M.

What is Balto's NAICS code?

Minus sign iconPlus sign iconBalto's NAICS code is 5112 - Software Publishers.

How many employees does Balto have currently?

Minus sign iconPlus sign iconAs of July 2024, Balto has approximately 79 employees across 3 continents, including North AmericaSouth AmericaEurope. Key team members include Chief Financial Officer: E. R.Chief Of Staff: S. S.Vice President Of Customer Success: R. W.. Explore Balto's employee directory with LeadIQ.

What industry does Balto belong to?

Minus sign iconPlus sign iconBalto operates in the Software Development industry.

What technology does Balto use?

Minus sign iconPlus sign iconBalto's tech stack includes Google CalendarWP RocketSalesforcegitZendeskGoogle DocsWebflowYouTube.

What is Balto's email format?

Minus sign iconPlus sign iconBalto's email format typically follows the pattern of . Find more Balto email formats with LeadIQ.

How much funding has Balto raised to date?

Minus sign iconPlus sign icon As of July 2024, Balto has raised $5.7M in funding. The last funding round occurred on Mar 05, 2024 for $5.7M.

When was Balto founded?

Minus sign iconPlus sign iconBalto was founded in 2017.
Balto

Balto

Software DevelopmentMissouri, United States51-200 Employees

Uniting agents with AI for conversations that deliver results. Empower your team using real-time guidance with Balto. 

Balto unites agents and supervisors with AI to power better agent performance. Agents and managers trust Balto's real-time guidance to prevent missed sales opportunities, costly compliance mistakes, and negative customer experiences. Empowering agents results in happier customers, increased revenue, and better retention. Today, Balto has guided over 200 million calls, driven millions in increased revenue, and has a 4.8-star rating on G2.

AI-Powered Contact Center at Your Fingertips. Learn more: https://balto.ai.

Section iconCompany Overview

Headquarters
911 Washington Ave STE 722 St Louis, Missouri 63103 US
Phone number
+1-314-474-0116
Website
balto.ai
NAICS Code
5112 - Software Publishers
Founded
2017
Employees
51-200

Section iconMedia & News

Section iconFunding & Financials

  • $5.7M

    Balto has raised a total of $5.7M of funding over 6 rounds. Their latest funding round was raised on Mar 05, 2024 in the amount of $5.7M.

  • $10M$50M

    Balto's revenue is in the range of $10M$50M

Section iconFunding & Financials

  • $5.7M

    Balto has raised a total of $5.7M of funding over 6 rounds. Their latest funding round was raised on Mar 05, 2024 in the amount of $5.7M.

  • $10M$50M

    Balto's revenue is in the range of $10M$50M

Company Leadership

Employee Directory

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