Insights

Rapid Market Growth Balto has secured over 60 million dollars in recent venture funding, indicating strong investor confidence and a scaling opportunity for sales teams targeting contact centers with AI-driven solutions.

Innovative Product Expansion The launch of new features such as QA Copilot and updates to the Real-Time Index demonstrate ongoing product innovation, which presents sales opportunities to upsell and cross-sell to existing clients seeking the latest AI automation tools.

Strategic Partnerships Collaborations with major CCaaS providers like Five9 and integrations with systems like Genesys Cloud and NICE in Contact expand market reach, creating potential for joint sales initiatives and deeper channel partnerships.

Industry Recognition Being a finalist for Automation Solution of the Year boosts credibility and brand visibility, making it easier for sales teams to engage prospects interested in award-winning AI contact center solutions.

Target Client Base With a revenue range of 50 to 100 million dollars and a focused contact center AI niche, there are substantial opportunities to target mid-sized to large enterprises looking to enhance operational efficiency and customer experience through AI solutions.

Balto Tech Stack

Balto uses 8 technology products and services including Google Calendar, Domo, Amazon S3, and more. Explore Balto's tech stack below.

  • Google Calendar
    Appointment Scheduling
  • Domo
    Business Intelligence
  • Amazon S3
    Content Delivery Network
  • Evisort
    Customer Relationship Management
  • Salesforce
    Customer Relationship Management
  • PostgreSQL
    Database
  • Reachdesk
    Personalization
  • Adobe Creative Suite
    Visualisation Software

Media & News

Balto's Email Address Formats

Balto uses at least 2 format(s):
Balto Email FormatsExamplePercentage
First@baltosoftware.comJohn@baltosoftware.com
70%
Last@baltosoftware.comDoe@baltosoftware.com
30%
First@balto.aiJohn@balto.ai
98%
First.Last@balto.aiJohn.Doe@balto.ai
2%

Frequently Asked Questions

Where is Balto's headquarters located?

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Balto's main headquarters is located at 911 Washington Avenue Suite 722 St. Louis, Missouri 63103 United States. The company has employees across 5 continents, including North AmericaAsiaEurope.

What is Balto's phone number?

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You can contact Balto's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Balto's official website and social media links?

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Balto's official website is balto.ai and has social profiles on LinkedInCrunchbase.

What is Balto's NAICS code?

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Balto's NAICS code is 5112 - Software Publishers.

How many employees does Balto have currently?

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As of March 2026, Balto has approximately 163 employees across 5 continents, including North AmericaAsiaEurope. Key team members include Ceo & Founder: M. B.Chief Financial Officer: E. R.Chief Of Staff: S. S.. Explore Balto's employee directory with LeadIQ.

What industry does Balto belong to?

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Balto operates in the Software Development industry.

What technology does Balto use?

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Balto's tech stack includes Google CalendarDomoAmazon S3EvisortSalesforcePostgreSQLReachdeskAdobe Creative Suite.

What is Balto's email format?

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Balto's email format typically follows the pattern of First@baltosoftware.com. Find more Balto email formats with LeadIQ.

How much funding has Balto raised to date?

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As of March 2026, Balto has raised $5.7M in funding. The last funding round occurred on Mar 05, 2024 for $5.7M.

When was Balto founded?

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Balto was founded in 2017.

Balto

Software DevelopmentMissouri, United States51-200 Employees

Balto is contact center AI that helps you solve your customers’ problems faster. 

🤯 Insights: AI analyzes your conversation data and shares its findings.

🤯 Coaching: AI prepares coaching packets for your supervisors.

🤯 Compliance: AI finds compliance issues.

🤯 Quality: AI scores your calls.

🤯 Guidance: AI helps human agents solve customers' problems.

🤯 Notes: AI takes great notes.

Balto powers the entire contact center to help you go faster.

Section iconCompany Overview

Headquarters
911 Washington Avenue Suite 722 St. Louis, Missouri 63103 United States
Phone number
Website
balto.ai
NAICS Code
5112 - Software Publishers
Founded
2017
Employees
51-200

Section iconFunding & Financials

  • $5.7M

    Balto has raised a total of $5.7M of funding over 6 rounds. Their latest funding round was raised on Mar 05, 2024 in the amount of $5.7M.

  • $50M$100M

    Balto's revenue is estimated to be in the range of $50M$100M

Section iconFunding & Financials

  • $5.7M

    Balto has raised a total of $5.7M of funding over 6 rounds. Their latest funding round was raised on Mar 05, 2024 in the amount of $5.7M.

  • $50M$100M

    Balto's revenue is estimated to be in the range of $50M$100M

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