Blackbird Professional Services, Inc. Employee Directory

IT Services and IT ConsultingGeorgia, United States2-10 Employees

Blackbird Professional Services, Inc. operates in the IT services and consulting space, focusing on the integration, project management, and implementation of contact center solutions. Its work centers on enabling interactions across various channels—phone, fax, web, and email—so centers can manage both person-to-person and self-service communications aligned with customer preferences. The company offers end-to-end support from design validation and deployment to testing, training, configuration, and ongoing troubleshooting, as well as system assessments, patching, license adjustments, and upgrades. Based in Decatur, Georgia, the firm serves clients seeking specialized expertise in implementing and maintaining workforce optimization and contact center solutions. The organization appears to position itself as a boutique provider within the broader IT services sector, delivering focused services tailored to the needs of modern contact centers.

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