Blackchair Employee Directory
IT Services and IT ConsultingEngland, United Kingdom11-50 Employees
Blackchair operates in IT services and IT consulting, focusing on how contact center platforms are built, operated, and optimized in the AI era. With more than two decades in business, the company supports large CX environments by reducing technical debt, speeding up innovation, and simplifying operations through automated processes, intelligence, and governance. Headquartered in Theale, England, the firm serves enterprises seeking to modernize their CX operations. Its product suite is aimed at producing scalable, resilient CX operations by providing governance, automation, and operational insight across CCaaS deployments. The offerings help clients diagnose why CX performance indicators shift, uncover hidden legacy debt, and minimize configuration drift in cloud contact-center environments. In 2023, Blackchair was recognized with Five9's Global Partner Award.