Insights

Specialization in Cisco platform BrightCloud Group specializes in the Cisco platform for Contact Centres, positioning them as experts in providing solutions tailored to the unique needs of clients using Cisco technology. This specialization presents a sales opportunity to target organizations seeking Cisco-centric contact center solutions.

Extensive network of partners With an extensive network of channel and solution partners, BrightCloud Group collaborates effectively to deliver innovative Contact Centre solutions. Leveraging this partner ecosystem can open doors for sales professionals to explore new business opportunities through partnering with or offering solutions to these network partners.

Recognition and awards Having been awarded the EMEA Cisco UCCE ATP Services Only Partner of the Year in 2016, BrightCloud Group boasts credibility and recognition in the industry. Sales representatives can utilize this accolade to build trust with potential clients, showcasing the company's expertise and success in providing top-tier contact center services.

Target Fortune 500 and new companies BrightCloud Group serves a diverse range of clients, from Fortune 500 companies to startups. Sales professionals can tailor their approach based on client profiles, offering scalable and innovative contact center solutions to Fortune 500 corporations seeking advanced technology and to newer companies looking to establish efficient customer engagement processes.

Competitive analysis for market penetration Analyzing similar companies like Symantec, McAfee, and others in the cybersecurity and technology space can provide valuable insights for market positioning and competitive differentiation. Sales development representatives can use this analysis to highlight BrightCloud Group's unique value proposition, enhance sales strategies, and identify gaps in the market for targeted sales campaigns.

BrightCloud Group Tech Stack

BrightCloud Group uses 8 technology products and services including WordPress, Shopify, Twitter Emoji (Twemoji), and more. Explore BrightCloud Group's tech stack below.

WordPress

Content Management System

Shopify

E-commerce

Twitter Emoji (Twemoji)

Font Scripts

jQuery Migrate

Javascript Libraries

jQuery

Javascript Libraries

Underscore.js

Javascript Libraries

Amazon Web Services

Platform As A Service

Apache HTTP Server

Web Servers

BrightCloud Group Email Formats	Example	Percentage
F.Last@brightcloudgroup.global	J.Doe@brightcloudgroup.global	50%
F.Last@brightcloudgroup.global	J.Doe@brightcloudgroup.global	50%

BrightCloud Group Email Formats

Example

Percentage

F.Last@brightcloudgroup.global

J.Doe@brightcloudgroup.global

50%

F.Last@brightcloudgroup.global

J.Doe@brightcloudgroup.global

50%

Frequently Asked Questions

Where is BrightCloud Group's headquarters located?

BrightCloud Group's main headquarters is located at Regent House Hawthorn Road, Chapel Allerton Leeds, West Yorkshire LS7 4PH GB. The company has employees across 1 continents, including Europe.

What is BrightCloud Group's official website and social media links?

BrightCloud Group's official website is brightcloudgroup.global and has social profiles on LinkedIn.

How much revenue does BrightCloud Group generate?

As of May 2024, BrightCloud Group's annual revenue reached $1.8M.

What is BrightCloud Group's NAICS code?

BrightCloud Group's NAICS code is 517 - Telecommunications.

How many employees does BrightCloud Group have currently?

As of May 2024, BrightCloud Group has approximately 35 employees across 1 continents, including Europe. Key team members include Head Of Software Engineering: F. A.Head Of Pre-Sales And Cx Solutions: R. B.Director Of Cx Solutions: R. H.. Explore BrightCloud Group's employee directory with LeadIQ.

What industry does BrightCloud Group belong to?

BrightCloud Group operates in the Telecommunications industry.

What technology does BrightCloud Group use?

BrightCloud Group's tech stack includes WordPressShopifyTwitter Emoji (Twemoji)jQuery MigratejQueryUnderscore.jsAmazon Web ServicesApache HTTP Server.

What is BrightCloud Group's email format?

BrightCloud Group's email format typically follows the pattern of . Find more BrightCloud Group email formats with LeadIQ.

When was BrightCloud Group founded?

BrightCloud Group was founded in 2010.

BrightCloud Group

TelecommunicationsWest Yorkshire, United Kingdom11-50 Employees

BrightCloud understand Contact Centres and the opportunities and issues they face with today’s omnichannel customer engagement. Specialising in the Cisco platform we are an Authorised Technology Partner (ATP) and have aligned our business to provide solutions to those challenges. 

Awarded the EMEA Cisco® UCCE ATP Services Only Partner of the Year 2016, BrightCloud doesn't provide its services and solutions direct to end-users but collaborates with an extensive network of channel and solution partners to achieve our results. We have experience delivering innovative world class Contact Centres to clients ranging from Fortune 500 companies to new companies.

For more information on how we could help you please visit our website.

Insights

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