Comprehensive Device Lifecycle Brightstar's end-to-end device lifecycle management solutions present opportunities to offer complementary services such as advanced device protection, trade-in programs, and recycling solutions to carrier, retail, and enterprise clients seeking to optimize device value and sustainability.

Global Market Presence Operating in over 50 countries, Brightstar's extensive international footprint allows for targeted sales strategies in diverse markets, especially through multinational carriers and large retail chains looking to streamline their device management processes.

Technology Integration With a tech stack that includes cloud services, SAP overhauls, and modern web technologies, there is potential to upsell advanced digital and automated solutions, including customer service management software, to enhance operational efficiency.

Customer Experience Focus Recognized for its customer-centric strategy and digital transformation initiatives, Brightstar could be approached for tailored customer engagement tools, loyalty programs, and analytics services to further improve client satisfaction and retention.

Recent Acquisitions and Leadership Recent strategic hires and acquisitions, such as LucidCX, indicate a focus on customer service innovation and growth, presenting opportunities to collaborate on integrated service platforms or technological upgrades aimed at enhancing end-user support.